CAROL WEITZEL

Starship Ent. of Atlanta

Direct Supervisor: Joseph Cheek - 470-397-3666
HR: Chynna Lawless - 470-397-3856

Key Responsibilities:

• Oversaw daily store operations, ensuring efficient workflow, accurate POS procedures, and high customer satisfaction.
• Drove revenue growth through strategic merchandising, effective upselling, and targeted sales initiatives.
• Managed inventory control, maintained optimal stock levels, and completed routine inventories to reduce shrinkage.
• Trained, coached, and mentored staff on sales techniques, customer service, and problem-solving, boosting team productivity and retention.
• Delivered regular performance evaluations, and provided constructive feedback to support employee development.
• Resolved escalated customer issues, maintained a positive store environment, and strengthened customer relationships.
• Maintained clean, organized, and visually appealing merchandise displays to highlight new products and promotions.
• Reconciled daily sales transactions, and ensured accurate reporting for corporate communication and support needs.
• Fostered a collaborative, high-performing work culture through team-building, recognition, and effective communication.

Starship Ent. of Atlanta

Direct Supervisor: Joseph Cheek - 470-397-3666
HR: Chynna Lawless - 470-397-3856

Key Responsibilities:

• Oversaw daily store operations, ensuring efficient workflow, accurate POS procedures, and high customer satisfaction.
• Drove revenue growth through strategic merchandising, effective upselling, and targeted sales initiatives.
• Managed inventory control, maintained optimal stock levels, and completed routine inventories to reduce shrinkage.
• Trained, coached, and mentored staff on sales techniques, customer service, and problem-solving, boosting team productivity and retention.
• Delivered regular performance evaluations, and provided constructive feedback to support employee development.
• Resolved escalated customer issues, maintained a positive store environment, and strengthened customer relationships.
• Maintained clean, organized, and visually appealing merchandise displays to highlight new products and promotions.
• Reconciled daily sales transactions, and ensured accurate reporting for corporate communication and support needs.
• Fostered a collaborative, high-performing work culture through team-building, recognition, and effective communication.

Unique Xpressions

4A Mathews Court
Hilton Head Island, SC 29926
843-715-4006

• Provided exceptional customer service, fostering positive shopping experiences and promoting brand loyalty.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
• Executed daily cash handling procedures, maintaining accuracy in transactions and reducing potential discrepancies.
• Developed strong relationships with regular customers, resulting in repeat business and increased sales through personalized service.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Engaged with customers to build rapport and loyalty.
• Managed efficient cash register operations.

Starship Ent. of Atlanta

Direct Supervisor: Joseph Cheek - 470-397-3666
HR: Chynna Lawless - 470-397-3856

• Directed daily operations, ensuring optimal inventory levels and efficient store layout.
• Mentored and trained staff, fostering a high-performance team environment.
• Implemented strategies to enhance customer satisfaction and drive sales growth.
• Analyzed sales data to identify trends and inform strategic decision-making.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Maintained organized cash registers and balanced cash drawers at shift end.
• Worked flexible schedule and extra shifts to meet business needs.