CAROL WEITZEL
Warner Robins,GA
Summary
Reliable and results-driven retail professional with extensive experience. Recognized for delivering exceptional customer service, motivating teams, and elevating overall store performance. Demonstrates strong organizational, problem-solving abilities, and a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Store Manager
Starship Enterprises
09.2017 - 11.2025
Starship Ent. of Atlanta Warner Robins Location
Direct Supervisor: Joseph Cheek - 470-397-3666
HR: Chynna Lawless - 470-397-3856
Key Responsibilities:
- Oversaw inventory management and organized product displays effectively.
- Managed store operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Analyzed sales data to identify trends and adjust stock accordingly.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Maintained systematic records of sales reports, inventory discrepancies and corrections, shipment audits, and annual overall inventory data.
Retail Store Manager
Starship Enterprises
06.2016 - 09.2017
Starship Ent. of Atlanta Savannah Location
Direct Supervisor: Joseph Cheek - 470-397-3666
HR: Chynna Lawless - 470-397-3856
Key Responsibilities:
- Oversaw inventory management and organized product displays effectively.
- Managed store operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Analyzed sales data to identify trends and adjust stock accordingly.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Maintained systematic records of sales reports, inventory discrepancies and corrections, shipment audits, and annual overall inventory data.
Sales Associate
Unique Xpressions
09.2014 - 03.2015
Unique Xpressions
Hilton Head Island, SC
843-397-0410
- Developed customer relationships to enhance satisfaction and loyalty.
- Executed sales strategies to effectively promote products and services.
- Trained new team members on product knowledge and sales techniques.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Store Manager
Starship Ent of Atlanta
04.2009 - 06.2013
Starship Ent. of Atlanta Warner Robins Location
Direct Supervisor: Deron Johnson
HR: Chynna Lawless - 470-397-3856
- Oversaw inventory management and organized product displays effectively.
- Managed store operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Analyzed sales data to identify trends and adjust stock accordingly.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Maintained systematic records of sales reports, inventory discrepancies and corrections, shipment audits, and annual overall inventory data.
Education
High School Diploma -
Norcross High School
Norcross, GA2002
Skills
- Cash handling
- Inventory management
- Staff training
- Customer relationship management
- Retail operations
- Effective communication
- Time management
- Team building
- Conflict resolution
- Adaptability
- Reliable
- Staff management
- Merchandise planning
- Inventory oversight
- Employee scheduling
- Verbal and written communication
- Customer service
- Multitasking and organization
- Outstanding communication skills
- Documentation and reporting
- Customer relations
- Performance reviews
Accomplishments
- Supervised team of staff members ranging from 3 to 7 people over 9 years.
- Named 'Employee of the Month' for March 2025
- Achieved highest total retail sales for Valentine's Day sales over 20 locations for 2025.
- Consistently lowered total store loss during inventory each year for the last 5 years.
References
References available upon request.
Timeline
Store Manager
Starship Enterprises
09.2017 - 11.2025
Retail Store Manager
Starship Enterprises
06.2016 - 09.2017
Sales Associate
Unique Xpressions
09.2014 - 03.2015
Store Manager
Starship Ent of Atlanta
04.2009 - 06.2013
High School Diploma -
Norcross High School