Microsoft Office Suite
Carol Zimmerman
Registered Nurse; retired
North Olmsted,US
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote medical transcription position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Regional RN Team Lead; Gastroenterology
Kaiser Permanente
08.2008 - 06.2015
- Primary responsibility: direct supervision of the Gastroenterology department consisting of 28 staff members in 3 locations throughout the Greater Cleveland/Akron area
- Duties: Team Leadership and Management: Supervise and coordinate the activities of nursing staff across multiple gastroenterology units
- Ensure that nursing staff adhere to clinical protocols, policies, and procedures
- Conduct regular team meetings to communicate updates, address concerns, and promote team cohesion
- Patient Care Coordination: Oversee the planning and delivery of patient care, ensuring high standards of clinical practice
- Collaborate with gastroenterologists, dietitians, and other healthcare professionals to develop and implement patient care plans
- Monitor patient outcomes and adjust care plans as necessary
- Staff Training and Development: Provide ongoing education and training to nursing staff on gastroenterology-specific procedures and best practices
- Mentor and support staff in their professional development and performance improvement
- Conduct performance evaluations and provide constructive feedback
- Quality Assurance and Compliance: Ensure compliance with healthcare regulations, standards, and best practices
- Conduct audits of patient records and clinical practices to maintain quality care
- Implement quality improvement initiatives to enhance patient care and operational efficiency
- Resource Management: Manage the allocation of staff, equipment, and supplies across the gastroenterology units
- Ensure that resources are used effectively and efficiently
- Address any issues related to resource shortages or equipment malfunctions
- Patient and Family Education: Educate patients and their families about gastrointestinal conditions, treatments, and care plans
- Provide support and resources to help patients manage their conditions
- Data Analysis and Reporting: Analyze clinical data to monitor performance metrics and patient outcomes
- Prepare reports for senior management on the performance of the gastroenterology units
- Identify trends and areas for improvement
- Interdisciplinary Collaboration: Foster a collaborative environment among various healthcare disciplines
- Coordinate with other departments to ensure comprehensive patient care.
Remote Health Information Analyst
Litigation Management Inc.
11.2006 - 08.2008
- Data Analysis and Interpretation: Analyze medical records and patient data to extract relevant information
- Interpret complex medical information to ensure accuracy and completeness
- Medical Documentation: Review and verify the accuracy of medical documents and reports
- Ensure all medical documentation complies with regulatory standards and guidelines
- Information Management: Maintain and update electronic health records (EHR) and other healthcare databases
- Ensure the confidentiality and security of patient information
- Research and Reporting: Conduct research to support medical inquiries and clinical studies
- Compile and present detailed reports based on data analysis
- Quality Assurance: Conduct audits of medical records to ensure quality and accuracy
- Identify and correct discrepancies or inconsistencies in medical documentation
- Communication and Coordination: Collaborate with healthcare providers to clarify and verify medical information
- Provide feedback and recommendations to improve documentation practices
- Training and Support: Assist in training healthcare staff on documentation standards and use of EHR systems
- Provide technical support for issues related to medical information systems
- Compliance Monitoring: Monitor compliance with HIPAA and other regulatory requirements
- Stay updated on changes in healthcare regulations and ensure practices are aligned
- Medical Knowledge: Strong understanding of medical terminology, procedures, and diagnoses
- Ability to interpret clinical data accurately
- Attention to Detail: High level of precision in reviewing and analyzing medical records
- Meticulous in ensuring the accuracy and completeness of documentation
- Analytical Skills: Proficiency in data analysis and interpretation
- Ability to identify patterns and trends in medical data
- Technical Proficiency: Familiarity with EHR systems and other healthcare databases
- Competence in using data analysis software and tools
- Communication Skills: Effective written and verbal communication skills
- Ability to convey complex medical information clearly and concisely
- Organizational Skills: Strong organizational abilities to manage and prioritize multiple tasks
- Efficient in maintaining detailed records and documentation
- Problem-Solving Abilities: Capable of identifying issues and implementing solutions
- Critical thinking skills to address discrepancies and improve processes
- Confidentiality and Integrity: Commitment to maintaining patient confidentiality and data security
- Understanding of HIPAA regulations and their application
- Remote Work Competence: Self-motivation and discipline to work effectively from a remote location
- Proficiency in using remote communication and collaboration tools
- Continuous Learning: Willingness to stay updated on industry developments and regulatory changes
- Commitment to continuous professional development and improvement.
Surgical Staff RN
Fisher Titus Medical Center
01.2000 - 02.2002
- Preoperative Preparation: Verify patient identity and surgical site
- Review patient’s medical history and ensure all necessary documentation is complete
- Ensure the operating room is prepared with the required instruments, supplies, and equipment
- Coordinate with the surgical team to confirm the surgical plan and patient positioning
- Intraoperative Responsibilities: Monitor the surgical team’s adherence to sterile techniques and practices
- Provide necessary supplies and instruments to the surgical team during the procedure
- Document intraoperative events, including surgical counts and specimens taken
- Assist with patient positioning and draping
- Ensure the operating room environment is safe and efficient, addressing any issues that arise during the procedure
- Postoperative Duties: Assist with the transfer of the patient to the recovery room
- Provide a detailed report to the recovery room nurse on the patient’s status and surgical procedure
- Ensure all surgical instruments and materials are accounted for
- Participate in debriefing sessions to discuss the outcome of the surgery and any issues encountered
- Communication and Coordination: Act as a liaison between the surgical team, anesthesia team, and other healthcare professionals
- Communicate with the patient’s family, providing updates on the surgery’s progress and outcome
- Coordinate with support staff to ensure the timely delivery of necessary supplies and equipment
- Compliance and Safety: Adhere to hospital policies, procedures, and safety protocols
- Ensure compliance with regulatory standards and guidelines
- Participate in quality improvement initiatives and infection control practices
- Skills: Clinical Skills: In-depth knowledge of surgical procedures and sterile techniques
- Proficiency in using surgical instruments and equipment
- Ability to anticipate the needs of the surgical team and respond promptly
- Attention to Detail: Meticulous in verifying patient information and ensuring the accuracy of surgical documentation
- Skilled in performing surgical counts to prevent retained surgical items
- Critical Thinking and Problem-Solving: Ability to quickly identify and address issues that arise during surgery
- Effective decision-making skills to manage unexpected situations
- Communication and Interpersonal Skills: Strong verbal and written communication skills to interact with the surgical team, patients, and families
- Ability to work collaboratively with a diverse team of healthcare professionals
- Organizational and Time Management Skills: Efficiently manage multiple tasks and prioritize responsibilities in a fast-paced environment
- Ensure the timely preparation and turnover of the operating room between procedures
- Physical Stamina and Dexterity: Ability to stand for long periods and perform tasks that require fine motor skills
- Physically capable of assisting with patient positioning and moving heavy equipment
- Knowledge of Safety and Compliance Standards: Familiarity with hospital policies, procedures, and regulatory standards
- Commitment to maintaining a safe and sterile operating room environment.
OB/GYN/Surgery Staff RN
Rome Memorial Hospital
08.1995 - 01.2000
- Employed as a staff RN performing both scrub and circulating duties
- Experience with on-call staff scheduling, and flexible shift work; scrub/circulate all types of surgical cases except for open heart, transplant, and neuro
- Laser safety officer with development of new Laser Safety manual; development of laser policies and procedures; participation on Pain Control CQI Committee
- Also worked as a staff RN in all 3 areas of maternity: L&D, Post Partum, and newborn nursery
- Experience with High-risk labor patients, eclampsia, pre-eclampsia, pre-term labor, Pitocin, MgSO4 drips, IUP monitoring, Fetal scalp monitoring, amnio-infusion, high-risk pregnancies, LDRPs, standard post partum care as well as high-risk postpartum care, admissions/discharge of newborn and mother, high-risk neonatal
Education
Certification - Medical Transcription
08.2024
Online Medical Transcription Career Training Program: fundamentals of medical transcription, the medical transcription profession, and the practice of medical transcription including disease process es and medical terminology, English usage, and written communication. It provides 10 hours of authentic physician dictation and instruction on how to find employment as a medical transcrip tionist. This 18-unit program prepares students for entry-level employment as a medical transcrip tionist by teaching the skills necessary to explore opportunities for working from home or in a medical facility.
3 Yr Diploma - Nursing
06.1985
· Courses: Anatomy & Physiology, Introduction to Nursing, Fundamentals of Nursing, Pharmacology I, Microbiology, Medical-Surgical Nursing, Advanced Medical-Surgical Nursing, Mental Health Nursing, Maternal and Child Health Nursing, Pharmacology II, Pathophysiology, Community Health Nursing, Leadership and Management, Nursing Research, Professional Issues.
· Clinical Practice: Basic patient care and nursing skills in simulation labs.
· Rotations in medical-surgical units, mental health facilities, and maternity/child health settings, Advanced rotations in ICU, ER, community health, and leadership roles.
Skills
- Remote work competence
- Time Management
- Medical Terminology
- Communication
- Critical Thinking
- Attention to Detail
- Leadership and Management
- Quality Improvement
- Research utilization
- EMR Systems
- HIPAA Education
- Complex Problem-Solving
- Medical Records Management
- High level of autonomy
Certification
- Medical and Clinical Administration Training certification - 2024
- Data Entry Tools and Techiques Training certification - 2024
- Introduction to Microsof Excel Training - 2024
Accomplishments
- Implementation - Assisted in implementation of new ;laser safety tracking system that resulted in improved patient care..
- Training - Trained team of staff nurses in surgical suite in laser policy, procedures, and safety protocols to ensure consistent quality of care.
- Achieved expedient and accurate surgical sponge counts in all surgical suites by implementing hanging sponge tracker for surgical sponge counts.
- Resolved GI department staff issues through weekly staff meetings resulting in improved moral and departmental metrics.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementPersonal development programsCompany CultureFlexible work hoursWork-life balanceSoftware
Data Analysis; Microsoft Excel
Adobe Acrobat
Timeline
Regional RN Team Lead; Gastroenterology - Kaiser Permanente
08.2008 - 06.2015
Remote Health Information Analyst - Litigation Management Inc.
11.2006 - 08.2008
Surgical Staff RN - Fisher Titus Medical Center
01.2000 - 02.2002
OB/GYN/Surgery Staff RN - Rome Memorial Hospital
08.1995 - 01.2000
Blackstone Career Institute - Certification, Medical Transcription
St Elizabeth College of Nursing - 3 Yr Diploma, Nursing
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