Carola Sahid

• Provided drink suggestions to customers based on their preferences.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Performed opening and closing duties including restocking supplies.

• Provide friendly, courteous service to customers.
• Maintain cleanliness of banquet hall by clearing dirty dishes from tables in a timely manner.
• Follow established sanitation practices while handling food items or cleaning equipment.
• Greet guests upon arrival.
• Assist with setup and breakdown of events as needed.

• Take food and drink orders.
• Set tables according to the BEO.
• Ensure that all food items are properly stored, labeled, and rotated for freshness.
• Greet guests upon arrival and provide seating arrangements as requested.
• Check order accuracy prior to delivering food items to guests' tables.

Built relationships with potential partners to open new business.

• Provide friendly, courteous service to customers throughout the duration of their meal.
• Assist with setup and breakdown of events as needed.
• Replenish buffet lines with food items when necessary during events.

• Assisted in setting up banquet tables, chairs, and linens for events.
• Organized banquet staff to ensure efficient service of guests.
• Coordinated with food and beverage team on menu selections and serving times.
• Supervised the set-up of buffets, ensuring quality presentation of all dishes.
• Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
• Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
• Inspected banquet areas before each event to ensure they met standards of cleanliness.

• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• Operated cash registers to process customer payments.

• Greeted guests, provided menus, and answered questions regarding food items.
• Assisted customers in selecting items from the buffet line.
• Ensured that all food items were displayed attractively on the buffet table.

• Coordinated with employees to arrange tables and other equipment needed bringing the perfect atmosphere.
• Supervised teams with a pattern of exceptional performance.
• Solved problems in a creative way under preasure.
• Orchestrated breakdown of rooms and cleanup to return event spaces to original order in time record.
• Interacted with clients making them feel special.
• Mentored and coached team of banquet setters and other event personnel, mantaining motivation.
• Supervised food preparation, delivery and quality to ensure satisfaction.
• Prepared and reviewed event budgets with clients and negotiated pricing.

• Developed and maintained excellent member relationships to promote facility offerings and assist with health questions.
• Managed the property, verifying safe and clean facility and equipment conditions to ensure an excellent service.
• Developed marketing campaigns to promote healthy lifestyles and participation in wellness programs.
• Provided individual support and counseling on general wellness and nutrition.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Motivated and encouraged team members to communicate constructively with each other and meet the goals.

• Led the team in problem-solving activities to resolve any production issues.
• Monitored staff performance, identified training needs and provided coaching as needed.
• Managed daily production operations and ensured efficiency of all processes.
• Collaborated closely with Quality Control personnel in developing inspection procedures for incoming materials and outgoing products.
• Oversaw maintenance of machinery and equipment to ensure optimal performance and minimal downtime.
• Negotiated contracts with suppliers regarding pricing, delivery schedules and payment terms.
• Coordinated with other departments to ensure timely delivery of supplies for uninterrupted production flow.