Carolann McKinnon Santana
Middle Island,NY
Summary
Proficient with detailed-oriented recording and proven track record of producing accurate and efficient document management. I have a strong understanding of legal terminology and utilize digital tools to maintain timely assessments and maintain confidentiality.
Overview
13
13
years of professional experience
Work History
Parent Coordinator
PS 114K
06.2003 - 01.2016
- Impact of my work and achievement with communication increase of 90 % throughout the years.
- Core responsibilities- call, email and meet with parents & staff increase of 90 % increase of parent involvement.
- Create detailed records of progress, workshop agendas, reports and scheduling 95% accuracy and clarity with Microsoft word & excel.
- Entering data of students grades and attendance for various summer school locations 2007-2016.
- Facilitated communication between parents and school administration to enhance community engagement.
- Coordinated workshops and events to promote parental involvement in student education.
- Collaborated with teachers to identify student needs and connect families with appropriate support services.
- Organized training sessions for staff on effective parent-school collaboration strategies.
- Led initiatives to strengthen partnerships with local organizations for better resource access for families.
- Developed informational materials to assist parents in navigating school policies and resources.
- Served as a liaison between parents, teachers, and administrators to address concerns and promote positive outcomes for all parties involved.
- Facilitated informative sessions related to standardized testing guidelines helping parents understand assessment expectations and student performance indicators.
- Led workshops on topics such as bullying prevention or digital safety awareness that empowered parents with knowledge to better support their children''s well-being in school settings.
- Organized volunteer opportunities for parents, increasing parental involvement in school activities.
- Implemented feedback mechanisms to assess parent satisfaction and improve services offered.
- Conducted regular follow-ups with families and provided progress updates on students who required additional support, monitoring changes effectively.
- Developed strong relationships with parents, resulting in increased trust and communication between families and the school.
- Provided translation services for non-English speaking families during school events, meetings or conferences; reducing language barriers to promote equal access to information.
- Enhanced parent involvement by organizing workshops and informational sessions on school programs and resources.
- Streamlined processes for family engagement events; planning logistics from start-to-finish including promotion materials distribution among the community members.
- Created a welcoming environment for parents through regular open house events, fostering a sense of community within the school.
- Assisted administrators with the development of parent surveys to gather feedback on school-wide initiatives and improvements.
- Worked closely with the Special Education department in developing individualized support plans aligning parents'' expectations and student''s academic goals.
- Documented data and completed accurate updates to case records.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Maintained accurate records of parent contact information, ensuring timely communication with families when necessary.
Education
Bachelor of Science - Legal Studies
Post University
Waterbury, CT10.2025
Skills
- Excellent strong & articulate interpersonal skills
- Proficient with document management and writing skills
- Manage and resolve complex situations and highly on task with deadlines
- Very strong research, editing and maintaining accuracy skills
- Legal software experienced (West law & LexisNexis) and Microsoft
- Proficient with legal knowledge
- Legal writing, research and analysis of legal content training
- Research & analysis with West law and LexisNexis, Legal studies
- Strong follow-up skills
- Efficient with multi-tasking
- Able to work in a clear and concise manner highly effective remotely and always in compliance
Timeline
Parent Coordinator
PS 114K
06.2003 - 01.2016
Bachelor of Science - Legal Studies
Post University