Carole Burnett
USPI- United Surgical Partners International/ Tenet Healthcare
DALLAS,TX
30
years of professional experience
Results-driven Executive Assistant with expertise in calendar management, communication facilitation, and operational efficiency. Proven track record of enhancing executive productivity and streamlining administrative processes.
Work History
Executive Assistant
17 Years 6 Months- Coordinated executive schedules, ensuring efficient allocation of time and resources.
- Managed communication between executives and internal/external stakeholders, enhancing information flow.
- Prepared comprehensive reports and presentations, supporting strategic decision-making processes for leadership.
- Developed and maintained office procedures, streamlining administrative operations for improved efficiency.
- Coordinated logistics for meetings and events, optimizing scheduling and resource allocation.
- Managed executive calendars, prioritizing appointments and ensuring efficient time management.
Small Business Co-Owner
5 Years 5 Months- Oversaw daily business operations, ensuring efficient workflow and resource management.
- Developed and implemented operational strategies to enhance customer service and satisfaction.
- Trained and mentored staff on best practices in sales techniques and customer engagement.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
Senior Collections Manager
2 Years 9 Months- Processed insurance claims efficiently, ensuring compliance with regulations and guidelines.
- Researched accounts and completed due diligence to resolve collection problems.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Collaborated with healthcare providers to verify patient information and coverage details.
Senior Collections Manager
3 Years 8 Months- Led collections team to enhance recovery rates through strategic planning and execution.
- Implemented new collection software, streamlining processes and reducing manual errors.
- Developed training programs to improve staff performance and operational efficiency.
- Analyzed data trends to identify areas for improvement in collections strategies.
Education
BBA - Business Administration
Skills
Executive support
Schedule & calendar planning
Report preparation
Administrative support
Office management
Administrative tasks
Problem resolution
Information confidentiality
Attention to detail
Interests
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Timeline
Executive Assistant
USPI- United Surgical Partners International/ Tenet Healthcare
12.2008 - 06.2026Read More
Small Business Co-Owner
Scooters of Dallas
07.2003 - 12.2008Read More
Senior Collections Manager
Dr. Bellos, Southwest Infectious Disease
10.2000 - 07.2003Read More
Senior Collections Manager
Olsten Health Services
03.1996 - 11.1999Read More
University of North Texas
BBA from Business Administration
Read More