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Experienced customer service professional with a passion for delivering exceptional experiences and ensuring utmost comfort for patrons. Seeking an opportunity to leverage skills within an organization that values customer satisfaction as a top priority. Committed to providing outstanding service and creating a positive environment that fosters long-lasting relationships with customers.

Dynamic professional with a proven track record at Coastal Vacation Resorts at Oak Island, enhancing booking rates and customer satisfaction through expert reservation software knowledge and exceptional communication. Skilled in fostering teamwork and collaboration, significantly improving operational efficiency. Demonstrates empathy and patience, ensuring superior guest experiences.

Dynamic Hospitality Manager with a proven track record at Terrapin Hills Country Club, excelling in guest relations and staff training. Enhanced customer satisfaction through innovative marketing strategies and efficient event coordination. Skilled in complaint resolution and team development, fostering a culture of service excellence and operational efficiency.

Dynamic Environmental Specialist with a proven track record at County Of Maui, adept at implementing waste management strategies and enhancing compliance. Skilled in data entry and customer service, I successfully developed outreach programs that improved community engagement and reduced landfill waste, showcasing strong problem-solving abilities and a commitment to sustainability.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Carole Hicks-Berry

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Bachelor of Arts - History & Political Science

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Bachelor of Arts - History & Political Science

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