Carole Lewis
Phoenix,AZ
Summary
Seeking a position with a company that will utilize current abilities while allowing new skills and growth opportunities within the company. Compassion and capable with experience handling patients with addictions and mood disorder.
Overview
12
12
years of professional experience
Work History
Behavioral Health Specialist
Urgent Psychiatric Center
Phoenix, AZ
08.2014 - 04.2022
- Conducts security screening, take patient vitals, and inventories property of individuals upon admission to facility
- Provides orientation to Observation Unit and Short-term Inpatient Unit
- Educates patients on their rights under ADHS regulations, grievance process, provides expectations, and explains rules and regulations
- Intervenes with escalated individuals using therapeutic techniques for de-escalation and performs restraints/seclusion when needed to ensure individual’s safety and safety of others
- Completes 1-to-1 patient in seclusion or mechanical restraints Q 15
- Lifts, moves and transports individuals, using proper body mechanics or lifting devices for accident prevention
- Assists individuals with activities of daily living to include eating, bathing, dressing, toileting and transferring
- Conducts and documents individual's vitals and reports all questionable results to RN/Physician attending individual
- Conducts and documents vitals, UDS/UPT and BALS.
- Attends court ordered hearings when subpoenaed
- Documents all services and significant individual interactions in electronic health record
- Monitors and documents patients Q 15
- Responsible for maintaining and ensuring cleanliness of facility and designated assigned unit
- Performs light cleaning of interior center, collects soiled linen, and launders individuals clothing when needed
Unit Coordinator
Urgent Psychiatric Care
Phoenix, AZ
06.2010 - 08.2014
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Coordinated non-clinical and ancillary services of assigned patient care units.
- Identified and coordinated medical, mental health, education and substance abuse intervention and support services for clients.
- Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Collected and analyzed data related to customer service, patient charges and supply utilization.
- Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
Education
Medical Assisting
Apollo College
Phoenix, AZ08.2000
High School Diploma -
Valley High School
Sanders, AZ05.1990
Skills
- Team Player
- Minimal Supervision
- Supporting Daily Living Needs
- Customer Satisfaction
Timeline
Behavioral Health Specialist
Urgent Psychiatric Center
08.2014 - 04.2022
Unit Coordinator
Urgent Psychiatric Care
06.2010 - 08.2014
Medical Assisting
Apollo College
High School Diploma -
Valley High School
Similar Profiles
Brandon SchroederBrandon Schroeder
Behavioral Health Specialists-Psychiatric Adult Inpatient Unit at Urgent Psychiatric CenterBehavioral Health Specialists-Psychiatric Adult Inpatient Unit at Urgent Psychiatric Center
Erin ClappErin Clapp
Crisis Therapist at Connections AZ, Urgent Psychiatric CenterCrisis Therapist at Connections AZ, Urgent Psychiatric Center
Tylena AndersonTylena Anderson
Psychiatric Registered Nurse at Urgent Psychiatric Care ,UPC ConnectionsPsychiatric Registered Nurse at Urgent Psychiatric Care ,UPC Connections
Alaria "AJ" LopezAlaria "AJ" Lopez
Cashier at Urban Boba Tea HouseCashier at Urban Boba Tea House
AMBER SHAWAMBER SHAW
Assistant Property Manager at Holland ResidentialAssistant Property Manager at Holland Residential