CAROLE MCCAIGE

Receptionist at front desk.

• Facilitated communication between clients and other service providers.
• Coordinated service schedules to optimize resource allocation and enhance customer satisfaction.

• Provided excellent customer service by greeting and assisting customers in person and over the phone
• Managed customer appointments for car repairs and communicated repair costs and timelines
• Obtained customer authorization for repairs and kept them informed throughout the process
• Processed payments and cashiered customers upon completion of car repairs
• Maintained organized records of customer transactions and repair details
• Collaborated with team members to ensure smooth operations and customer satisfaction

• Wrote customer's cars up for repairs and advised them of the cost of repairs.
• Contacted customer when car was completed.

• Wrote customer's cars up for repairs and advised them of the cost of repairs.
• Contacted customer when car was completed.

• Wrote customer's cars up for repairs and advised them of the cost of repairs.
• Contacted customer when car was completed.