Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst
Carole Sullivan

Carole Sullivan

Troy,MI

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Massage Therapist

Self Employed Services
01.2008 - Current
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Evaluated client conditions to recommend appropriate massage therapy methods.

Massage Therapist

Lifetime Fitness Clubs
04.2011 - 08.2015

Massage therapist. Regional educator for Michigan.

  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Performed aroma therapies and specialized relaxation techniques.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Maintained accurate and up-to-date client records.
  • Analyzed postural assessments and range of motion.
  • Established and implemented massage protocols and procedures.
  • Assessed clients to determine appropriate massage techniques to apply.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.

Education

Massage Therapy

Irenes Myomasology Institute
Southfield, MI
05.2007

Skills

  • Front Desk Management
  • Customer Consultation
  • Reflective Listening
  • Service Optimization
  • Relationship Building and Management
  • Administrative Support
  • Social Skills
  • Customer Needs Assessment
  • Massage Therapy
  • Sales Expertise
  • Continuing Education

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Study of homeopathic remedies
  • Study of holistic/natural healing
  • Won quarterly sales and service award

Timeline

Massage Therapist

Lifetime Fitness Clubs
04.2011 - 08.2015

Massage Therapist

Self Employed Services
01.2008 - Current

Massage Therapy

Irenes Myomasology Institute
Carole Sullivan