Carolee Hidalgo
Roswell,NM
Summary
Results-driven Team Leader skilled in performance monitoring, delegation, and team motivation. Customer-focused professional dedicated to delivering exceptional service and addressing concerns effectively. Committed to enhancing customer satisfaction and driving positive outcomes.
Overview
12
12
years of professional experience
Work History
General Merchandise Team Leader
Target
Roswell, NM
05.2023 - Current
- Provided training and support to keep team members motivated and working toward objectives.
- Inspired team members to develop customer satisfaction and loyalty.
- Allocated projects and assigned responsibilities aligning with team members' field of specialization.
- Promoted a harmonious work environment by fostering strong relationships with employees, offering ongoing support and professional growth opportunities.
- Monitored company performance by reviewing operations, records, and metrics.
Specialty Sales Team Leader
Target
Roswell, NM
08.2022 - 06.2023
- Collaborated with store manager to ensure targets for sales, retention and quality were met.
- Exceeded monthly sales targets by skillfully motivating the team through effective communication of store goals and priorities.
- Facilitated positive relationships between employees by providing communication, training, and development coaching.
- Assigned projects and delegated tasks to team members based on their specialized skills.
- Achieved consistent improvement in quality assurance procedures through diligent monitoring and feedback.
- Resolved and mitigated data issues through analytical assessment and implementation of effective solutions
Visual Merchandiser
Target
Roswell, NM
06.2012 - 08.2022
- Assembled decorative, navigational, promotional, and operational signage.
- Ensured the maintenance of appealing high-traffic displays, leading to increased sales.
- Monitored inventory levels and made necessary adjustments to ensure optimal display fulfillment.
- Presented updated floor plans and design strategy to store management.
- Instructed the sales staff in maximizing promotional impact by coordinating clothing racks and counter displays.
Signing Specialist
Target
Roswell, NM
06.2012 - 05.2017
- Received, sorted, and installed all store marketing signage.
- Validated price accuracy on focals and throughout the store.
- Built and assembled all promotional signage.
- Provided excellent customer service.
Education
High School Diploma -
Roswell High School
Roswell, NM05.1994
Some College (No Degree) - Education
Eastern New Mexico University
Portales, NMSkills
- Coaching and Mentoring
- Customer Service
- Teamwork and Collaboration
- Leadership
- Problem-Solving
- Work Planning and Prioritization
Timeline
General Merchandise Team Leader
Target
05.2023 - Current
Specialty Sales Team Leader
Target
08.2022 - 06.2023
Visual Merchandiser
Target
06.2012 - 08.2022
Signing Specialist
Target
06.2012 - 05.2017
High School Diploma -
Roswell High School
Some College (No Degree) - Education
Eastern New Mexico University
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