STEPHANIE MUNSEY
Norfolk,NE
Summary
Dynamic retail leader with extensive experience in team management and operational excellence at Target. Proven track record in enhancing employee retention by 20% through effective coaching and comprehensive onboarding programs. Skilled in inventory management and merchandising strategies, with a strong focus on customer service and collaboration. Adept at problem-solving and fostering open communication to drive team performance and achieve organizational goals.
Overview
28
28
years of professional experience
Work History
General Merchandise Team Leader
Target
09.2025 - Current
- Maintained high standards of cleanliness throughout the store premises.
- Demonstrated ability to lead a team in customer service, inventory management and store operations.
- Cultivated effective communication with vendors to ensure timely delivery of products.
- Managed daily operations effectively by delegating tasks appropriately among team members.
- Collaborated closely with other departments to resolve issues quickly and efficiently.
- Scanned shelves and product cases for expired stock, discarding outdated or spoiled items.
Human Resources Executive Team Leader
Target
04.2024 - 09.2025
- Utilized problem-solving techniques to resolve conflicts among team members quickly and effectively.
- Ensured compliance with all relevant regulations regarding safety, health, environmental protection.
- Facilitated weekly meetings with executive team, ensuring open communication and collaboration.
- Established training protocols to enhance employee knowledge base across departments.
- Analyzed key performance metrics to identify areas of improvement for the team.
- Provided strategic direction to ensure alignment between department goals and organizational objectives.
Specialty Sales Executive Team Leader
Target
10.2019 - 04.2024
- Participated in weekly meetings with management team to review results from previous weeks’ efforts.
- Overseen the truck process
- Trained and developed new team leaders
- Took on an Human Recources role when our store did not have one in place
- Wrote schedules for the Specialty sales team
- Wrote performance reviews, delivered coaching and corrective actions when needed.
- Played a role in performance management when needed
Soft Lines/Hardlines Team Lead
Target
10.1998 - 10.2019
- Supervised hardlines department operations to ensure optimal product presentation and inventory management.
- Trained and mentored team members on best practices for customer service and sales techniques.
- Implemented process improvements to enhance workflow efficiency and reduce stock discrepancies.
- Collaborated with cross-functional teams to drive promotional events and merchandising strategies.
Education
High School Diploma -
Norfolk Senior High
Norfolk, NE05.2000
Skills
- Coaching and mentoring
- Merchandising strategies
- Employee evaluation
- Teamwork and collaboration
- Customer service
- Reliable and responsible
- Time management
- Attention to detail
- Organizational skills
- Merchandise planning
- Performance analysis
Timeline
General Merchandise Team Leader
Target
09.2025 - Current
Human Resources Executive Team Leader
Target
04.2024 - 09.2025
Specialty Sales Executive Team Leader
Target
10.2019 - 04.2024
Soft Lines/Hardlines Team Lead
Target
10.1998 - 10.2019
High School Diploma -
Norfolk Senior High