Carolina Arango
Bergenfield,NJ
Summary
Dynamic professional with a proven track record in enhancing service quality and operational efficiency across diverse roles, from Restaurant Waiter at Andiamo Italia Ristorante to Treasury Analyst at Century Global. Excelled in data analysis and customer service, significantly contributing to organizational growth. Skilled in employing Excel functions and fostering strong relationships, I bring a continuous improvement mindset to drive success.
Results-driven business development leader with strong expertise in driving growth, forging strategic partnerships, and identifying new market opportunities. Proven track record of successful team collaboration and delivering high-impact results. Skilled in market analysis, client relationship management, and sales strategy implementation. Adaptable and reliable, consistently aligning efforts with evolving business needs.
Overview
10
10
years of professional experience
Work History
Restaurant Waiter
Andiamo Italia Ristorante
Haworth, NJ
01.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Quality Control Inspector
The Fillo Factory
Northvale, NJ
11.2020 - 12.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
Data Analyst
Coinfi Group
Medellín, Colombia
01.2019 - 09.2020
- Developed visual dashboards for monitoring key performance indicators, enhancing decision-making processes across teams.
- Analyzed customer data by utilizing SQL queries to identify trends and patterns that informed marketing strategies.
- Employed statistical analysis to assess product performance, providing actionable insights to product development teams.
- Generated comprehensive reports summarizing data findings, enabling stakeholders to make informed business decisions.
- Produced monthly reports using advanced Excel spreadsheet functions.
Import and Export Coordinator
ZAPF
Medellín, Colombia
02.2017 - 10.2019
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Processed customs declarations and maintained records of customs documents.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
Treasury Analyst
Century Global
Medellín, Colombia
01.2015 - 12.2017
- Implemented automation solutions for various treasury functions, enhancing accuracy while reducing manual workload demands on staff members.
- Handled cash flow, debit and interest schedules and bank accounts.
- Presented forecasting and financial reports to corporate executives and clients.
- Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
- Communicated with bank members and auditors on accuracy and timeliness of financial reports.
Education
Bachelor of Business Administration - Business Administration
University of San Martin
Sabaneta, Colombia06-2015
No Degree - English Language
EAFIT
Medellín, Colombia 01-2014
High School Diploma -
Francisco Restrepo Molina
Envigado, Colombia12-2009
Skills
- Customer service
- Order taking
- Cleanliness
- Service qua
- Continuous improvement mindset
- Visual inspection
- Negotiation techniques
- Service quality
- Export compliance
- Product inspection
- Quality control
- Excel functions
- Organizational growth
- Data analysis
- Budgeting and planning
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
Andiamo Italia Ristorante
01.2023 - Current
Quality Control Inspector
The Fillo Factory
11.2020 - 12.2022
Data Analyst
Coinfi Group
01.2019 - 09.2020
Import and Export Coordinator
ZAPF
02.2017 - 10.2019
Treasury Analyst
Century Global
01.2015 - 12.2017
Bachelor of Business Administration - Business Administration
University of San Martin
No Degree - English Language
EAFIT
High School Diploma -
Francisco Restrepo Molina