Carolina Delgado Angeles
Alamo ,Texas
Summary
Assistant Manager at Lane Bryant Outlet with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and inventory management, I excel at mentoring staff and implementing process improvements that drive sales and foster a positive work environment. Committed to delivering exceptional service and building lasting customer relationships.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Lane Bryant Outlet
09.2013 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Weslaco High School
Weslaco, TX05.2009
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Retail operations
- Sales strategies
- Sales reporting
- Multitasking and organization
- Team collaboration
- Coaching and mentoring
- Product and service sales
- Inventory management
- Process improvement strategies
- Marketing
- Customer service and satisfaction
- Team motivation techniques
Timeline
Assistant Manager
Lane Bryant Outlet
09.2013 - 03.2021
High School Diploma -
Weslaco High School
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