Hi, I’m
Carolina Etter
Honeydew ,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
Work History
William J Etter Construction.
Bilingual Sales Consultant
06.2017 - Current
Job overview
- Contributed to team objectives in fast-paced environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Mattole Unified School
Spanish Teacher's Assistant
08.2019 - 08.2023
Job overview
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Self-motivated, with a strong sense of personal responsibility.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- · Facilitated a friendly environment for young kids to experiment with the new language through games to promote participation and engage in activities to familiarization with Spanish as a second language
Education
College of The Redwoods, Eureka, CA
Bachelor of Arts from Applied Psychology
06.2026
College of The Redwoods, Eureka, CA
Cetificate from Microsoft Office Especialist
04.2023
Skills
- Personnel Management
- Product Knowledge
- Customer Satisfaction
- Project Requirements
- Confidential Records Management
- Information Updates
- Communications Strategies
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of supervisors in the development of costumer satisfaction.
- Documented and resolved customer concerns which led to better client relationships with the company.
- Achieved customer product preferences by accurately and efficiently completing product and service ratings.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Spanish Teacher's Assistant
Mattole Unified School
08.2019 - 08.2023
Bilingual Sales Consultant
William J Etter Construction.
06.2017 - Current
College of The Redwoods
Bachelor of Arts from Applied Psychology
College of The Redwoods
Cetificate from Microsoft Office Especialist
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