Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Spine Center Of Tulsa Bone And Joint
Englewood, NJ
04.2023 - 12.2023
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Front Desk Receptionist
Datiz spa center
Miami, FL
05.2021 - 05.2022
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
Vocacional Training -
IUTEPAL
Venezuela
01-2010
Skills
Medical Terminology
Patient Flow Management
Data Entry
Medical Billing
Patient-focused care
Patient Scheduling
Customer Service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Assistant
Spine Center Of Tulsa Bone And Joint
04.2023 - 12.2023
Front Desk Receptionist
Datiz spa center
05.2021 - 05.2022
Vocacional Training -
IUTEPAL
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