Carolina Iannuzzi
Galloway,NJ
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Spine Center Of Tulsa Bone And Joint
Englewood , NJ
04.2023 - 12.2023
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Front Desk Receptionist
Datiz spa center
Miami , FL
05.2021 - 05.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
Vocacional Training -
IUTEPAL
Venezuela 01-2010
Skills
- Medical Terminology
- Patient Flow Management
- Data Entry
- Medical Billing
- Patient-focused care
- Patient Scheduling
- Customer Service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Assistant
Spine Center Of Tulsa Bone And Joint
04.2023 - 12.2023
Front Desk Receptionist
Datiz spa center
05.2021 - 05.2022
Vocacional Training -
IUTEPAL
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