CAROLINA MANCILLA
Chicago,USA
Overview
9
9
years of professional experience
Work History
Talent Acquisition Specialist
Heartland Human Care Services
Chicago
07.2024 - Current
- Develops, facilitates, and implements all phases of the Talent Acquisition process, ensuring a seamless experience for candidates and hiring managers
- Screens applications, selects qualified candidates, and coordinates with department managers to forecast future hiring needs
- Conducts job posting and advertisement processes, targeting diverse and qualified candidate pools
- Assists in the interview process, including scheduling, preparing questions, and conducting interviews with various stakeholders
- Acts as a primary point of contact for candidates, building strong relationships throughout the selection process
- Identifies and sources talent for senior-level or complex roles, focusing on diverse talent pipelines
- Consults on selection decisions, negotiating complex compensation packages, and providing HR policy guidance to management
- Develops and maintains partnerships with hiring managers and leadership to drive efficiency and effectiveness in the Talent Acquisition process
- Creates and maintains detailed reports on requisitions, vacancies, and KPIs, ensuring compliance with policy and regulatory requirements
- Represents the organization at job fairs, building relationships with external partners to enhance talent acquisition efforts
Program Specialist
Heartland Human Care Services
Chicago
09.2023 - 07.2024
- Assists the Talent Acquisition team with conducting thorough recruitment processes, including pre-screening, and evaluating candidates to ensure alignment with company needs and culture
- Provides administrative support to all YRS programs, serve as an administrative assistant to the Deputy Director of YRS or the Managing Director of Supportive Service and the Managing Director of Policy, Training and Compliance respectively, and support the corresponding portfolios ensuring execution, management and follow-through of projects
- Provides on-site support to implement the vision of movement from compliance to excellence while managing the implementation and tracks progress of new and existing initiatives and provide feedback as needed
- Plans and attends collaboration meetings to ensure projects are on schedule
- May be required to act as proxy for senior leadership in assigned meetings
- Prepares records, contracts for signature or submission, personnel and other documentation and ensure the appropriate filing and distribution of such data
- Develops forms, as needed, and establishes procedures for processing data and information
- Maintains confidentiality of all documents and other information
- Assists the Senior Leaders in projects related to compliance with organizational policies, risk management, and quality improvement in programming
Family Support Specialist & Intake Coordinator
SOS Children's Villages
Chicago
07.2022 - 09.2023
- Collected and entered data into ETO Quality, DCFS, and HMIS databases, maintaining accurate records and generating various reports
- Managed client files for IHFS programs, conducting interviews with individuals or families to gather information for service admission
- Assisted in the intervention and treatment process for families referred for or seeking In-Home Family Services, ensuring thorough and timely case documentation
- Coordinated effectively with families and community agencies to maximize available resources and achieve service goals
- Acted as a liaison to the community, participating in outreach activities and events with various organizations, schools, and service agencies
- Prepared and submitted detailed service reports, including case notes, treatment plans, family assessments, and court reports for DCFS and referral sources
- Conducted quarterly audits of client files, ensuring compliance with organizational and regulatory standards
ABA Therapist
Chicago ABA Therapy
Chicago
10.2021 - 09.2023
- Provided one-on-one Applied Behavior Analysis (ABA) therapy to children with autism spectrum disorder (ASD) to improve communication, social, and daily living skills
- Implemented individualized treatment plans developed by Board Certified Behavior Analysts (BCBAs), utilizing reinforcement techniques and data-driven interventions
- Collected and recorded behavioral data to track client progress and adjusted strategies as needed to support goal achievement
- Collaborated with parents, caregivers, and interdisciplinary teams to ensure consistency in therapeutic approaches across home and school environments
Front Desk Manager & Social Media Coordinator
ENERGI Fitness
Chicago
10.2016 - 01.2020
- Curated engaging content for the boutique gym's social media platforms by filming and editing high-quality videos of the diverse classes offered, showcasing the dynamic atmosphere and unique fitness programs to attract and retain followers
- Promoted new classes and additional services offered to clients through social media platforms (Instagram, Facebook, Twitter)
- Communicated with patrons through email and phone, processed payments and updated schedules
Education
Master of Business Administration - Management
University of Illinois at Chicago
Chicago, IL05.2025
BS - Disability and Human Development, Linguistics
University of Illinois at Chicago
Chicago, IL05.2020
Skills
- Applicant Tracking Systems (ATS)
- Sourcing
- Candidate Screening
- Recruitment Marketing
- Project Management
- Onboarding Coordination
- Employer Branding
- Recruitment Metrics Analysis
- Job Posting Development and Management
- Compliance Auditing
- Data Management
- Quality Improvement
- Microsoft Office
- Google Suite
Languages
Spanish
Timeline
Talent Acquisition Specialist
Heartland Human Care Services
07.2024 - Current
Program Specialist
Heartland Human Care Services
09.2023 - 07.2024
Family Support Specialist & Intake Coordinator
SOS Children's Villages
07.2022 - 09.2023
ABA Therapist
Chicago ABA Therapy
10.2021 - 09.2023
Front Desk Manager & Social Media Coordinator
ENERGI Fitness
10.2016 - 01.2020
Master of Business Administration - Management
University of Illinois at Chicago
BS - Disability and Human Development, Linguistics
University of Illinois at Chicago