Carolina Millan
Glendora,CA
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
17
17
years of professional experience
Work History
Team Leader
Walmart
Duarte, California
02.2022 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of tasks
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
Front End Coach
Walmart
Upland, California
10.2019 - 09.2022
- Coached teams on the fundamentals of Front End development, including HTML, CSS, and JavaScript.
- Identified areas for improvement within existing Front End codebases and provided guidance to help teams reach their desired outcomes.
Department Manager
Walmart
Glendora, California
10.2007 - 10.2019
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Education
High School Diploma -
Charter Oak High-school
Covina, CA01-2001
Skills
Walkie Stacker Certified
Forklift Certified
Electric Pallet Jack Certified
Bilingual Spanish/English
Timeline
Team Leader
Walmart
02.2022 - Current
Front End Coach
Walmart
10.2019 - 09.2022
Department Manager
Walmart
10.2007 - 10.2019
High School Diploma -
Charter Oak High-school