Diego Rosario
Orlando,FL
Summary
Results-driven Asset Protection Team Lead with experience in retail operations, shrink reduction, safety compliance, and team leadership in fast-paced environments. Proven ability to support store leadership, investigate losses, and ensure operational excellence while maintaining a customer-focused mindset. Seeking advancement into higher-level leadership roles by leveraging strong communication, operational management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Asset Protection Team Lead
Walmart
06.2025 - Current
- Lead shrink prevention and safety compliance efforts to support operational success and profitability.
- Conduct investigations related to merchandise loss and ensure proper claims processing for damaged and returned items.
- Support store leadership with operational execution and asset protection initiatives.
- Contributed to Store 4365 achieving inventory goals for Fiscal Year 2026.
Stocking 2 Team Lead
Walmart
11.2022 - 06.2025
- Supervised teams of 10-20 associates during truck unloading and grocery stocking operations.
- Maintained organized and efficient backroom operations to support smooth shift transitions.
- Delegated tasks, trained associates, and monitored productivity and operational standards.
- Demonstrated strong time management and leadership in a fast-paced retail environment.
Hardlines Team Lead
Walmart
04.2022 - 11.2022
- Managed sales floor stocking, merchandise presentation, and daily operational planning.
- Ensured completion of sales floor processes while coaching and training associates.
- Assisted across multiple departments to maintain company standards and customer satisfaction metrics.
Grocery Clerk
Publix
01.2017 - 04.2020
- Maintained product presentation and provided high-quality customer service.
- Assisted with truck unloading and operated equipment including balers and powered lifting equipment (PLE).
- Zoned and leveled aisles while ensuring departments were organized for shift turnover.
Education
High School Diploma -
Family Christian Academy
01.2015
Associate’s Degree - undefined
Valencia Community College
05.2026
Skills
- Leadership & Team Management
- Asset Protection & Shrink Reduction
- Inventory Management
- Customer Service
- Operational Execution
- Associate Training & Development
- Microsoft Word
- Microsoft PowerPoint
- Forklift Certified
- Electric Jack Certified
- Scissor Lift Certified
- Walkie Stacker Certified
- Time Management
- Problem Solving
- Coaching and mentoring
- Workplace safety
- Employee evaluation
- Diversity and inclusion
Accomplishments
- Helped Store 4365 achieve Inventory Shrink Plan in FY 2026 through effectively helping with shrink prevention and retail operations.
- Ran backroom process during FY 2025 in which Store 4365 achieved store of the year
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Asset Protection Team Lead
Walmart
06.2025 - Current
Stocking 2 Team Lead
Walmart
11.2022 - 06.2025
Hardlines Team Lead
Walmart
04.2022 - 11.2022
Grocery Clerk
Publix
01.2017 - 04.2020
Associate’s Degree - undefined
Valencia Community College
High School Diploma -
Family Christian Academy