Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regina Travinski

Morgantown

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in security, safety, and employee training. Proven track record in conflict resolution and vendor negotiation, enhancing operational efficiency. Adept at monitoring CCTV and documenting incidents, while fostering a compliant and productive workplace environment. Committed to elevating team performance and customer satisfaction. Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.

Overview

31
31
years of professional experience

Work History

Asset Protection Team Lead

Walmart
Kingwood
01.2021 - Current
  • Apprehended and prosecuted shoplifters to deter theft activities.
  • Monitored CCTV and documented incidents in Auror for thorough investigations.
  • Conducted training sessions for new employees on company policies and procedures.
  • Assessed company operations for compliance with safety standards.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.

Assistant Store Manager

Walmart
Grafton And Clarksburg
09.2010 - 01.2021
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Supervisor

Walmart
Morgantown
11.1993 - 09.2010
  • Monitored employee productivity to deliver actionable feedback and coaching.
  • Conducted weekly team meetings to review tasks and project deadlines.
  • Participated in recruitment by interviewing candidates for open positions.
  • Ensured workplace safety compliance through comprehensive training sessions.
  • Identified areas for improvement to guide decision-making processes.
  • Recruited, hired, trained, mentored, and evaluated staff as needed.
  • Responded to customer inquiries regarding products, prices, and availability.
  • Maintained regular monitoring of productivity levels to pinpoint improvement opportunities.
  • Security duties, theft mitigation, apprehension, and detainment of shoplifters.

Education

High School Diploma -

Central Preston High School
Kingwood, WV
05-1989

Some College (No Degree) - Nursing

West Virginia University
Morgantown, WV

Skills

  • CCTV surveillance
  • Background investigations
  • Alarm management
  • Threat assessment
  • Active shooter training
  • Security procedure implementation
  • Fire safety management
  • Firearms training
  • Safety and security procedures
  • Security program management
  • Incident documentation
  • Employee training
  • Theft prevention
  • Customer service
  • Conflict resolution
  • Regulatory compliance
  • Coaching
  • Human resources management
  • Flexible schedule
  • Problem-solving
  • Team leadership
  • Safety processes and procedures
  • People management
  • Active listening
  • Verbal and written communication
  • Team collaboration
  • Problem-solving aptitude
  • Issue resolution
  • Relationship building
  • Effective communication
  • Law enforcement coordination
  • Emergency response planning
  • Court testimony

Timeline

Asset Protection Team Lead

Walmart
01.2021 - Current

Assistant Store Manager

Walmart
09.2010 - 01.2021

Supervisor

Walmart
11.1993 - 09.2010

High School Diploma -

Central Preston High School

Some College (No Degree) - Nursing

West Virginia University

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