Susana Portilla
Portland,OR
Summary
Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
Certification
Work History
Server
El Circo
Seattle
11.2021 - 02.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
International School of Beaverton
09.2020
Skills
- Customer Service and Rapport
- Team Player
- High-Volume Dining
- Menu Memorization and Presentation
Certification
- Area of certification Training - Timeframe
Languages
Spanish
Native or Bilingual
Timeline
Server
El Circo
11.2021 - 02.2022
International School of Beaverton