Summary
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Reveles

Whittier,CA

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Work History

Customer Service Representative

GC Services
El Paso, TX
02.2023 - 06.2023
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Answered inbound calls to facilitate customer service.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

High School Diploma -

Clint ISD Early College Academy
Clint, TX
05-2022

Digital Marketing

Liberty University
Lynchburg, VA

Some College (No Degree) - multidisciplinary studies

El Paso Community College
El Paso, TX

Skills

  • Adaptive team player
  • Verbal and written communication
  • High-energy attitude
  • Microsoft Office
  • Problem-solving
  • Patience
  • Empathy
  • Communication

Languages

English
Full Professional
Spanish
Limited

Timeline

Customer Service Representative

GC Services
02.2023 - 06.2023

High School Diploma -

Clint ISD Early College Academy

Digital Marketing

Liberty University

Some College (No Degree) - multidisciplinary studies

El Paso Community College
Carolina Reveles