Carolina Reyes
Louisville,KY
Summary
Motivated and reliable professional seeking a role where I can apply strong communication, customer service, and leadership skills while continuing to grow with the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Dogtopia
Louisville, KY
03.2025 - Current
- Operations and Facility Management: Open/Close Facility, Ensure play areas, kennels, and common spaces are cleaned and sanitized, Monitor group play to ensure safe dog interactions
- Dog Care & Supervision: Administer medication as needed, respond quickly and calmly to emergencies, Ensure proper staff-to-dog ratios are maintained, Training new employees
- Customer Service: Greet Clients and process check in-outs, answer any client questions and concerns, process payments, complete daily reports, communicate weekend updates to the General Manager.
Shift Lead
Buff City Soaps
Louisville, KY
10.2023 - 01.2025
- Cashier, Customer Service Support, Product Production, Birthday Party Host, Opening & Closing Responsibilities of the store, and Monthly, Quarterly, and Year End Inventory
Bather
Splash and Dash Groomerie & Boutique
Louisville, KY
08.2022 - 10.2023
- Front desk, Check In/Out Clients, Washing, Shampooing, conditioning, drying, brushing, detangling, trimming nails, and brushing the teeth of dogs.
- Look for any parasites and advised of any skin issues
- Front desk, Check In/Out Clients
Education
Bachelors of Science - Exercise Physiology
University of Louisville
02-2026
Associate Degree - Science and Nursing
Jefferson Community & Technical College
01-2025
High School - undefined
PathFinder School of Innovation and Eastern High School
05-2022
Skills
- Strong Communicator
- Multi Tasker
- Problem Solver
- Timely
- Teamwork Oriented
- Collaborator
- Loyal
- Reliable
- Service Minded
- Personable
- Committed
- Efficient
- Strong Work Ethic
- Adaptability
- Coachable
Accomplishments
CERTIFICATIONS
- Completed Certificate of Nursing Assistant
- CPR Certification
Certification
- Completed Certificate of Nursing Assistant
- CPR Certification
Timeline
Shift Lead
Dogtopia
03.2025 - Current
Shift Lead
Buff City Soaps
10.2023 - 01.2025
Bather
Splash and Dash Groomerie & Boutique
08.2022 - 10.2023
Associate Degree - Science and Nursing
Jefferson Community & Technical College
High School - undefined
PathFinder School of Innovation and Eastern High School
Bachelors of Science - Exercise Physiology
University of Louisville