Carolina Rodriguez Bodre

• Supervised office staff, providing guidance and support as needed.

Checking medical Insurance.

Office billing/coding

Confirmation calls. Scheduling.

• Assisted in onboarding new employees, ensuring proper training processes were followed.
• Facilitated patient interactions, addressing inquiries and ensuring a positive experience.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

• Patient Care
• Dietary needs
• Answering phone calls, taking over the phone orders.
• Scheduling
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.