Carolina Rotundo
Weston,FL
Overview
27
27
years of professional experience
Work History
Assistant Manager of Customer Service
Tooted International LLC
Weston, FL
05.2011 - Current
- Oversaw scheduling and shift assignments, optimizing staff coverage during peak times for optimal customer support.
- Promoted a positive and inclusive working culture that emphasized collaboration, teamwork, and mutual respect among all employees.
- Led recruitment and onboarding efforts for new team members, ensuring they were well-prepared to contribute immediately upon joining the organization.
- Contributed to revenue growth by identifying opportunities for process improvements that increased productivity while maintaining high standards of service quality.
Retail Sales Associate
Ann Taylor Factory
Sunrise, FL
10.2021 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Dental Assistant
Family Cosmetic Dentitry
Weston, FL
08.2021 - 10.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
General Dentist Family Practice
Own Business
Caracas, Venezuela
01.1997 - 09.2000
- Provided emergency dental care for urgent cases such as broken teeth or severe toothaches, ensuring patients received timely relief from pain and discomfort.
- Established strong referral networks with other dental specialists in the area to better address specific patient needs beyond general dentistry services.
- Conducted various restorative procedures such as fillings, crowns, bridges, and root canals to improve patients'' oral function and appearance.
- Educated patients on proper oral hygiene techniques, empowering them to take control of their dental health and minimize the need for invasive treatments.
- Improved patient satisfaction by providing comprehensive dental care and establishing trust through clear communication and empathy.
Crossing Guard
Adecco Staffing
Weston, FL
08.2020 - 04.2021
- Contributed to a positive atmosphere around the school campus by greeting students and parents with enthusiasm each day.
- Improved student safety by diligently monitoring crosswalks and directing traffic during school arrival and dismissal times.
- Enhanced community relations by courteously interacting with parents, students, and staff on a daily basis.
- Assisted in emergency situations, providing first aid when necessary and contacting emergency services as needed.
Education
Concorde Career College , Miramar Florida
ADAA( American Dental Assistant Association)
Online.Child Care
DCF ( Florida Department of Children And Family)
DDS - General Dentitry
UCV ( University Central of Venezuela)
Caracas, Venezuela 12.1996
Skills
- Cleaning and sanitizing
- Infant Care
- Health and safety
- Early Childhood Education
- Early Childhood Development
- Parent-Teacher Communication
Languages
Spanish and Italian
Professional Working
Timeline
Retail Sales Associate
Ann Taylor Factory
10.2021 - 09.2022
Dental Assistant
Family Cosmetic Dentitry
08.2021 - 10.2021
Crossing Guard
Adecco Staffing
08.2020 - 04.2021
Assistant Manager of Customer Service
Tooted International LLC
05.2011 - Current
General Dentist Family Practice
Own Business
01.1997 - 09.2000
Concorde Career College , Miramar Florida
ADAA( American Dental Assistant Association)
Child Care
DCF ( Florida Department of Children And Family)
DDS - General Dentitry
UCV ( University Central of Venezuela)