Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carolina Ruiz

Savannah,GA

Summary

Retail professional with extensive experience at Tmobile, specializing in customer service and sales strategies. Demonstrated success in increasing product visibility and driving sales through effective communication and collaboration. Proficient in inventory management and employee training, maintaining a clean and efficient work environment.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Tmoblie
Hardeeville, SC
10.2024 - 05.2025
  • Greeted customers upon store entry and provided prompt assistance.
  • Maintained cleanliness of work environment through regular sweeping, dusting, and mopping.
  • Organized product displays to enhance visibility and stimulate sales.
  • Demonstrated comprehensive knowledge of store products and services to aid customer inquiries.
  • Processed merchandise returns following company policies to ensure customer satisfaction.
  • Inspected purchased items for defects prior to handover, ensuring quality standards.
  • Informed staff about new product arrivals to enhance customer service experience.
  • Assisted in training new employees on equipment usage and safety protocols.

Package Handler

Amazon
Port Wentworth, GA
12.2024 - 03.2025
  • Maintained accurate inventory records for incoming and outgoing shipments.
  • Monitored package deliveries to ensure on-time arrivals at destinations.
  • Organized packages by type, size, and destination for efficient processing.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Provided assistance with special shipping needs for oversized or fragile items.
  • Utilized computer systems for tracking orders, printing labels, and generating reports.
  • Ensured a clean work environment by removing debris from loading dock area.
  • Assisted in loading delivery trucks with prepared packages to maximize efficiency.

Server/Busser

Margaritaville
Hardeeville, SC
09.2022 - 10.2023
  • Ensured cleanliness and proper setup of dining room throughout shifts.
  • Executed opening and closing tasks, such as preparing dining area and replenishing supplies.
  • Accurately processed cash transactions according to company procedures.
  • Delivered prompt, courteous service to all guests, enhancing satisfaction levels.
  • Documented transaction details as required by law and company policy.
  • Facilitated training sessions for new servers, promoting team effectiveness.
  • Welcomed guests with menus to create a positive first impression.
  • Liaised with kitchen staff about guest allergies or special dietary requests.

Pizza Delivery Driver

Papa Johns
Bluffton, SC
01.2020 - 01.2022
  • Assisted customers with inquiries and complaints regarding orders.
  • Loaded delivery vehicle with accurate order items for timely dispatch.
  • Followed food safety regulations throughout preparation process.
  • Stocked shelves with fresh ingredients essential for pizza production.
  • Delivered pizza promptly while adhering to traffic regulations.
  • Conducted daily vehicle inspections before delivery departures.
  • Maintained cleanliness of dining area, kitchen, and delivery vehicle.
  • Processed cash and card payments accurately using point-of-sale system.

Education

High School Diploma -

May River High School
Bluffton, SC
05-2020

Skills

  • Customer service
  • Inventory management
  • Sales techniques
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Package sorting
  • Time management
  • Team collaboration
  • Equipment operation
  • Workplace cleanliness
  • Food safety
  • Employee training
  • Workplace maintenance

Languages

Spanish
Native/ Bilingual

Timeline

Package Handler

Amazon
12.2024 - 03.2025

Retail Sales Associate

Tmoblie
10.2024 - 05.2025

Server/Busser

Margaritaville
09.2022 - 10.2023

Pizza Delivery Driver

Papa Johns
01.2020 - 01.2022

High School Diploma -

May River High School