Samantha Macias
El paso
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Mobile Expert
Tmoblie
11.2024 - Current
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged with customers to build rapport and loyalty.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
Home Depot
02.2021 - Current
- Greeting customers, strong product knowledge and understanding of customer base, handling returns and exchanges as necessary
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Front Desk Clerk
Skinner's Wraps
01.2019 - 12.2021
- Greeting and welcoming guest, answering calls, directing customers as needed
Education
High School Diploma -
Socorro High School
05.2020
Skills
- Bilingual
- Team player
- Critical thinking
- Communication
- Computer skills
- Problem solving skills
- Customer service
- Returns processing
- Cleaning and sanitizing
- Refund handling
- Market awareness
- Brand promotion
- Goal oriented
Timeline
Mobile Expert
Tmoblie
11.2024 - Current
Cashier
Home Depot
02.2021 - Current
Front Desk Clerk
Skinner's Wraps
01.2019 - 12.2021
High School Diploma -
Socorro High School
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