Carolina Ortega
Las Vegas,NV
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and adeptness at working effectively, unsupervised.
Overview
10
10
years of professional experience
Work History
Mobile Expert
T-Mobile
Las Vegas, NV
11.2019 - 01.2025
- Assisted customers in selecting their ideal device, plan, and accessories.
- Performed troubleshooting for technical issues related to mobile devices.
- Handled customer complaints with professionalism, working towards a satisfactory resolution.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Associate
Old Navy, Gap
Las Vegas, NV
05.2017 - 05.2021
- Assisted in product selection, offering advice on fit, style, color and fabric.
- Stock up on supplies such as hangers, bags, and tags when necessary.
- Handled customer complaints with professionalism, working toward a satisfactory resolution.
- Operated cash register accurately and efficiently during checkout process.
- Trained new employees on company policies and procedures.
Cleaning
Creative Cleaning
Las Vegas, NV
07.2015 - 02.2016
- Performed basic cleaning and upkeep duties.
- Monitored inventory levels of cleaning supplies and equipment.
- Trained new employees on company policies and procedures.
Education
High School Diploma -
Rancho High School
Las Vegas, NV06-2015
Associate of Science - Nutrition
CSN
Las Vegas, NVSkills
- Customer service
- Sales techniques
- Inventory management
- Merchandising and display
- Cash handling
- Bilingual
- Team-oriented
- Attention to detail
- Multitasking
- Adaptability and flexibility
Accomplishments
Volunteering in Church (Aug 2014 - Jun 2015)
Timeline
Mobile Expert
T-Mobile
11.2019 - 01.2025
Associate
Old Navy, Gap
05.2017 - 05.2021
Cleaning
Creative Cleaning
07.2015 - 02.2016
High School Diploma -
Rancho High School
Associate of Science - Nutrition
CSN
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