Carolina Sanchez
Queens County,NY
Summary
Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than 6 years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively.
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Overview
23
23
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Supervisor of Security
Gsg Protective Services
05.2022 - 05.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Director of Security
Security USA
01.2019 - 07.2021
- Acted as liaison of communication between all staff members
- Controlled scheduling and shift concerns of staff members
- Distributed notices and letters to superior administration
- Regulated resident sign in sheet
- Directed training for pre-hire and new incoming staff.
Radio Host
Bronx Radio Station
01.2018 - 01.2019
- Interview show guests about their personal lives, work, or topics of current interest
- Discuss various topics over the telephone with viewers or listeners
- Read new flashes to inform audiences of important events
- Prepare and deliver new, sports, and/or weather reports, gathering and rewriting material, so that it will convey required information and fit specific time slots.
Medical Biller & Medical Secretary
Nassau Hematology-Oncology
10.2001 - 05.2015
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Create, maintain, and enter information into databases
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Maintain scheduling and event calendars
- Schedule and confirm appointments for clients, customers, or supervisors
- Make copies of correspondence or other printed material
- Establish work procedures or schedules and keep track of the daily work of clerical staff
- Maintain scheduling and event calendars.
Education
Peer Services
Academy of Peer Services
Online 03.2024
Medical Billing Specialist -
Computer Career Center
Queens County, NY01.2003
G.E.D. -
Thomas A, Edison High School
Queens County, NY06.2001
FDNY
Brooklyn, NY 01.2023 - Current
Skills
- Skilled customer service provider with approximately 22 years' experience supplying quality support to customers and mid-level management Outstanding organizational and problem solving skills with a strong background in security and medical billing Possess the aptitude to be trained under brief time constraints Excellent coordination, communication, and technology skills with computer proficiency
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
Accomplishments
- Certified Security Officer expires 01/13/2026
- CITYWIDE FIRE GUARD FOR IMPAIRMENT, FDNY - expires 01/31/2026
- Master of completion Peer Specialist Certificate , Academy Peer Services - 01/2024-03/29/2024
Certification
- Certified Security Officer expires 01/13/2026
- CITYWIDE FIRE GUARD FOR IMPAIRMENT, FDNY - expires 01/31/2026
- Master of completion Peer Specialist Certificate , Academy Peer Services - 01/2024-03/29/2024
Timeline
FDNY
01.2023 - Current
Supervisor of Security
Gsg Protective Services
05.2022 - 05.2024
Director of Security
Security USA
01.2019 - 07.2021
Radio Host
Bronx Radio Station
01.2018 - 01.2019
Medical Biller & Medical Secretary
Nassau Hematology-Oncology
10.2001 - 05.2015
Peer Services
Academy of Peer Services
Medical Billing Specialist -
Computer Career Center
G.E.D. -
Thomas A, Edison High School
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