Carolina Segura
Administrative Virtual Assistant
Houston,TX
Summary
Talented Assistant with excellent interpersonal skills and more than 7 years of experience. Highly effective and knowledgeable in Microsoft software.
Overview
1
1
Language
2
2
years of post-secondary education
8
8
years of professional experience
Work History
ASSISTANT, EXPERIENCE Assistant
Social Media Management
HOUSTON, TX
07.2020 - Current
- Inbox/Calendar management.
- Manage & promote via social media platforms.
- Customer Relations Management (HubSpot).
- Data entry (Microsoft software Knowledgeable).
- File management/organization.
Receptionist
C.E KING HIGH SCHOOL
HOUSTON, TX
06.2020 - 01.2021
- Email management/phone call/routing performed.
- Handle all interactions with the highest level of professionalism.
- Create templates /forms for parents/students/staff.
- Provide administrative support and Microsoft Office support.
- Process, document and file confidential information.
- Appointment scheduling.
PBX Operator Trainer/Front Desk
FOUR SEASONS HOTEL
HOUSTON, TX
05.2018 - 06.2020
- Answer all incoming phone/call routings with phone etiquette.
- Handle all guest interactions with the highest level of customer service.
- Accommodate special requests at all times.
- Daily data entry/accuracy inspections of guest reservations to enhance guest experience.
- Responsible of developing all incoming employees.
- Guest check-in/out & room assigned/blocked.
Store Supervisor
RITE AID PHARMACY
EAST LANSING, MI
05.2013 - 08.2017
- Managed store opening/closings during opening.
- Cash handling performed and deposited.
- Store inventory restocked and managed on daily basis.
- Trained all incoming employees.
- Assisted with pharmaceutical check outs.
- Guest service satisfaction met at the highest degree possible.
Education
MICHIGAN STATE UNIVERSITY, H.E.P
Associate of Science - Interdisciplinary Studies
Michigan State University
East Lansing, MI 09.2010 - 05.2012
Skills
Business correspondence
Timeline
ASSISTANT, EXPERIENCE Assistant
Social Media Management
07.2020 - Current
Receptionist
C.E KING HIGH SCHOOL
06.2020 - 01.2021
PBX Operator Trainer/Front Desk
FOUR SEASONS HOTEL
05.2018 - 06.2020
Store Supervisor
RITE AID PHARMACY
05.2013 - 08.2017
Associate of Science - Interdisciplinary Studies
Michigan State University
09.2010 - 05.2012
MICHIGAN STATE UNIVERSITY, H.E.P
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