Carolina Orquidea Wurth
Summary
Chilean motivated worker focused on the Food & Beverage and Hospitality area with engaging personality and flexible approach. Dependable, upbeat, friendly, punctually providing fast, high-quality customer service to guests in restaurant settings. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeper
Lakeland Village
12.2023 - 01.2024
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Team Member
Blue Dog Pizza Tahoe
11.2023 - 12.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Server
Denny's Restaurant
10.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Host
Ernie's Coffee Shop
12.2022 - 03.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed cash transactions accurately, maintaining accountability for all financial exchanges during shifts.
- Efficiently managed high-volume drink orders during peak hours, maintaining excellent customer service standards.
Host
Ernie's Coffee Shop
04.2023 - 09.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed cash transactions accurately, maintaining accountability for all financial exchanges during shifts.
- Efficiently managed high-volume drink orders during peak hours, maintaining excellent customer service standards.
Education
Bachelor of Science - Psychology
University of Diego Portales (UDP)
Santiago, Chile12.2022
Bachelor of Science - Nursery
University of Development (UDD)
Santiago, Chile12.2019
High School Diploma -
Trewhela's School
Santiago, Chile11.2016
Skills
- Customer Service
- Order Processing
- Food Running
- Table Bussing
- Beverage Preparation
- Wine Service
- Safe Food Handling
- Cash Handling
Certification
- State of California Food Handlers Card Certification, valid thru May 2026
- State of California Sexual Harassment Card Certification, valid since May 2023
- First Certificate in English (FCE) by the University of Cambridge, pass with level B1 in 2016.
Hobbies
- Skiing (black runs capacity)
- Yoga
- Hiking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Housekeeper
Lakeland Village
12.2023 - 01.2024
Team Member
Blue Dog Pizza Tahoe
11.2023 - 12.2023
Server
Denny's Restaurant
10.2023 - 12.2023
Host
Ernie's Coffee Shop
04.2023 - 09.2023
Host
Ernie's Coffee Shop
12.2022 - 03.2023
Bachelor of Science - Psychology
University of Diego Portales (UDP)
Bachelor of Science - Nursery
University of Development (UDD)
High School Diploma -
Trewhela's School
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