Caroline Alfaro
Glen Allen,VA
Summary
Friendly and reliable server with strong customer service and communication skills. Experienced in a background full of food service and restaurants, serving food, handling payments, and creating a welcoming dining experience. Committed to working many hours, working to help my coworkers as well, and succeeding in fast paced work environments.
Overview
4
4
years of professional experience
Work History
Server
Red Lobster
Henrico, VA
03.2026 - Current
- Delivered attentive customer service to enhance satisfaction and encourage repeat visits.
- Provided exceptional service for high volume of daily customers.
- Monitored guest satisfaction and resolved concerns with calm, friendly service.
- Recommended signature seafood dishes and drink pairings based on guest preferences.
Grill Cook/Team Member
CAVA
Richmond, VA
03.2024 - Current
- Managed grill station and line areas during peak hours, ensuring timely order completion.
- Prepare and cook menu items following company recipes and quality standards.
- Delivered friendly and efficient customer service, assisting with orders and fostering a positive environment.
- Maintain cleanliness and organization of the kitchen and dining areas to meet health and safety standards.
- Collaborated with team members to enhance daily operations and improve customer experiences.
Scooper, Cashier
Blue Cow Ice Cream
Henrico, VA
08.2023 - 02.2024
- Provided friendly and efficient customer service, taking orders and serving ice cream to customers.
- Handled cash and operated register accurately, contributing to smooth transactions and customer trust.
- Worked quickly and carefully to ensure quality service and customer satisfaction, enhancing overall dining experience.
- Maintained cleanliness and organization of serving area and equipment, ensuring a welcoming environment for customers.
- Built positive relationships with team members to foster a supportive work environment.
Lifeguard/Swim Instructor
SwimRVA
Richmond, VA
06.2022 - 09.2022
- Responded quickly and effectively to emergencies by performing "mock" rescues and administering trained first aid or CPR.
- Monitored swimming areas, ensuring patron safety by enforcing rules and preventing accidents.
- Conducted regular safety checks, identifying hazards and maintenance needs to uphold safety standards.
- Maintained cleanliness and organization of pool area and equipment to enhance user experience.
Education
Associate of Science - Health Sciences
J Sargeant Reynolds
Henrico, VA04-2028
High School Diploma -
Hermitage High School
Henrico, VA05-2025
Skills
- Food service
- Customer service
- Time management
- Communication skills
- Leadership
- Positive and professional
Timeline
Server
Red Lobster
03.2026 - Current
Grill Cook/Team Member
CAVA
03.2024 - Current
Scooper, Cashier
Blue Cow Ice Cream
08.2023 - 02.2024
Lifeguard/Swim Instructor
SwimRVA
06.2022 - 09.2022
Associate of Science - Health Sciences
J Sargeant Reynolds
High School Diploma -
Hermitage High School