CAROLINE ALLEN
Greensboro,NC
Summary
Diligent worker with an extensive background in providing exceptional customer service in fast paced environments. Display excellent interpersonal skills that support meaningful relationships with customers and coworkers. Maintains focus and a positive attitude during stressful situations. Motivated worker with a goal to create an efficient, positive work environment.
Overview
5
5
years of professional experience
Work History
Server
Hops Burger Bar
05.2024 - Current
- Thrived in a fast-paced work environment by remaining calm, maintain a positive attitude, and working efficient under pressure.
- Developed a comprehensive understanding of the restaurant's menu and offerings to customers.
- Successfully manage multiple tables simultaneously, efficiently taking orders, serving food and beverages, and clearing tables.
- Worked with POS system to place orders, manage bills, and ensure accuracy throughout each transaction.
- Demonstrate adaptability and problem-solving skills by quickly assessing situations and resolving problems.
Customer Service Representative
The Fresh Market
10.2020 - Current
- Cross-trained in several departments (meat, deli, produce, and grocery) while showing adaptability and comprehensive knowledge of company value offerings.
- Applied strong interpersonal and communication skills while interacting with customers and collaborating with coworkers.
- Delivered exceptional customer service by answering product questions, assisting with transactions, and troubleshooting efficiently.
- Process customer transactions efficiently and accurately while ensuring guest satisfaction throughout the transaction.
- Maintained store appearance and inventory accuracy by stocking shelves and supporting overall beautification efforts.
Nanny
Private Child Care Provider
05.2020 - Current
- Provided comprehensive childcare services to children aged 1-14, encompassing supervision, entertainment, meal preparation, housekeeping, tutoring, and transportation.
- Developed strong relationships with children, promoting a positive atmosphere for learning and growth.
- Effectively balanced multiple responsibilities while demonstrating organizational and time management skills.
Education
Business Administration - Marketing
North Carolina State University
08.2025
Guilford Technical Community College
05.2023
Skills
- Outstanding customer support
- Consistent work performance
- Critical thinker
- Conscientious worker
Affiliations
- Real Estate Club
- Women in Business
- American Marketing Association
- Financial Literacy Club
Timeline
Server
Hops Burger Bar
05.2024 - Current
Customer Service Representative
The Fresh Market
10.2020 - Current
Nanny
Private Child Care Provider
05.2020 - Current
Business Administration - Marketing
North Carolina State University
Guilford Technical Community College
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