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Caroline Ballard
Incoming Freshman
Manchester,TN
Overview
2
2
years of professional experience
Work History
Hostess, Server, Trainer
Jefferson's
Manchester, TN
10.2020 - 10.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported productivity increase and business growth through new hire training and mentoring.
- Identified and recommended staff for key positions and departments.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Checked identification for minimum age for sale of alcoholic beverages.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Education
Bachelor of Science - Business Management
The University of Tennessee - Chattanooga
Chattanooga, TN 07.2022 - Current
Skills
Hospitality service expertise
Software
Timeline
Bachelor of Science - Business Management
The University of Tennessee - Chattanooga
07.2022 - Current
Hostess, Server, Trainer
Jefferson's
10.2020 - 10.2022