Caroline Bell
Wheeling
Summary
Current MSW student and experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
9
9
years of professional experience
Work History
CRISIS STABILIZATION UNIT MENTAL HEALTH TECHNICIAN
Northwood Health Systems
02.2025 - Current
- Conducted comprehensive patient assessments to identify needs, risks, and preferences in order to tailor care plans accordingly.
- Streamlined task completion within the unit by prioritizing duties based on urgency, complexity, or time sensitivity.
- Facilitate Group therapies with up to 12 clients.
- Complete clinical psych evaluations.
- Work with other members of the care team to create a tailored treatment plan for the clients.
CASE MANAGER
Access Ohio
10.2024 - 02.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
CRISIS STABILIZATION UNIT TECHNICIAN
Northwood Health Systems
01.2024 - 08.2024
- Conduct client intake assessments in person or over the phone to determine if clients meet the criteria for voluntary commitment.
- Facilitate group therapy sessions with up to 12 clients at a time while recording and documenting detailed notes
- Observe and document client behaviors for client progress and involuntary commitment recommendations
- Monitor and document client conditions during the detoxing process
- Prepare meals and assist with any daily needs for clients currently on the crisis unit
- Collaborate with other internal and external professionals to ensure all client's needs are met
- Provides care to clientes in a manner that promotes safety and a therapeutic environment
OWNER/OPERATOR
Snap Fitness North Arlington
03.2021 - 09.2022
- Analyzed client requirements, created a business plan and drove strategy development
- Track and evaluate staff performances and handled all promotions and terminations
- Promote club programs, products and services to members and prospects
- Handled the daily sale of memberships by completing 50+ outbound calls to set up facility tours and fitness consultations
- Managed social media campaigns and marketing activity
- Worked closely with local businesses to establish B2B relationships and boost membership sales
MEMBER SERVICE REPRESENTATIVE
Tri-County Electric Cooperative
06.2019 - 12.2020
- Maintained updated knowledge of internal processes and industry best practices to optimize service delivery
- Kept administrative records current and accurate to promote efficiency and team effectiveness in all interactions
- Followed up with customers regularly via phone and email to obtain payments and schedule services
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
LABORATORY TEACHING ASSISTANT
West Liberty University
01.2018 - 05.2018
- Assisted in teaching laboratory experiences
- Teaching students how to interpret test results
- Administered clinical portions of the exams - Calibrated exercise performance equipment
MEDICAL ASSISTANT
Wheeling Foot Clinic
09.2016 - 09.2017
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Documented vital signs and health history for patients in clinic and hospital environments
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
Education
Masters of Social Work - Clinical Concentration
Clevland State University
05-2027
BACHELORS IN ARTS - PSYCHOLOGY
Southern New Hampshire University
12.2023
HIGH SCHOOL DIPLOMA -
Wheeling Park High School
05.2008
Skills
- Emotional regulation
- Mental health support
- De-escalation techniques
- Suicide prevention
- Substance abuse
Timeline
CRISIS STABILIZATION UNIT MENTAL HEALTH TECHNICIAN
Northwood Health Systems
02.2025 - Current
CASE MANAGER
Access Ohio
10.2024 - 02.2025
CRISIS STABILIZATION UNIT TECHNICIAN
Northwood Health Systems
01.2024 - 08.2024
OWNER/OPERATOR
Snap Fitness North Arlington
03.2021 - 09.2022
MEMBER SERVICE REPRESENTATIVE
Tri-County Electric Cooperative
06.2019 - 12.2020
LABORATORY TEACHING ASSISTANT
West Liberty University
01.2018 - 05.2018
MEDICAL ASSISTANT
Wheeling Foot Clinic
09.2016 - 09.2017
HIGH SCHOOL DIPLOMA -
Wheeling Park High School
Masters of Social Work - Clinical Concentration
Clevland State University
BACHELORS IN ARTS - PSYCHOLOGY
Southern New Hampshire University
Similar Profiles
Theresa HaynesTheresa Haynes
Day Treatment Manager at Northwood Health SystemsDay Treatment Manager at Northwood Health Systems
Sandra BraunlichSandra Braunlich
CNA - Certified Nursing Assistant at Northwood Health SystemsCNA - Certified Nursing Assistant at Northwood Health Systems
Christiana (Ana) SeebachChristiana (Ana) Seebach
Lead Mental Health Technician at Northwood Health SystemsLead Mental Health Technician at Northwood Health Systems