Caroline Bonilla

• Managed 2 residential and 1 commercial condominium properties, totaling approximately 250 units.
• Provided administrative support for regulatory filings and compliance requirements.
• Coordinated vendors and operations remotely while maintaining service standards.
• Managed all communication with the Board of Directors and residents, ensuring clear, timely, and professional interactions.
• Managed daily operations of diverse property portfolio, ensuring optimal performance and owners satisfaction.

• Managed a portfolio of 8 multi-family residential corporations, totaling approximately 1,000 units.
• Oversaw daily operations, maintenance coordination, and vendor management.
• Prepared and managed annual budgets and monitored financial performance.
• Ensured compliance with governing documents and regulatory requirements.
• Communicated regularly with Boards of Directors and residents, resolving issues efficiently.
• Drafted and distributed official notices, reports, and correspondence.
• Maintained accurate records and unit files.
• Managed capital projects ranging from $200K–$2M, including major repairs, upgrades, and reserve fund initiatives.
• Managed daily operations of diverse property portfolios, ensuring optimal owner satisfaction.
• Developed and implemented strategic plans for property enhancements and operational efficiencies.
• Enhanced community engagement within managed properties by organizing events and fostering an inclusive environment for all residents.

• Recorded accurate and professional meeting minutes for the Board of Directors, Annual General Meeting, and Special Owners Meetings.

• Directed operations of a 565-unit condominium corporation.
• Managed a team of 11 staff members.
• Managed accounts payable/receivable and prepared detailed financial reports for the Board.
• Led capital improvement initiatives, including projects exceeding $1 million.
• Prepared weekly and monthly operational reports for the Board of Directors.
• Ensured all corporate records and compliance documentation were current.
• Addressed and resolved resident concerns professionally and promptly.
• Oversaw property operations, ensuring adherence to budgeting and financial guidelines.
• Managed resident relations, resolving issues to maintain high satisfaction.

• Supported management of a 565-unit condominium community.
• Responded to resident inquiries and coordinated service requests.
• Managed bookings for building amenities and facilities.
• Prepared and distributed notices, violation letters, and communications.
• Coordinated resident relations and resolved inquiries to enhance resident satisfaction.

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• Assisted in the management of large condominium operations.
• Maintained records, scheduled meetings, and supported Board communications.
• Coordinated vendor services and facility bookings.
• Assisted in organizing Annual General Meetings and documentation.
• Implemented efficient lease administration processes, ensuring compliance with regulations.
• Monitored maintenance requests and collaborated with vendors to ensure timely resolutions.

• Maintained records, scheduled meetings, and supported Board communications.
• Coordinated vendor services and facility bookings.
• Assisted in organizing Annual General Meetings and documentation.
• Assisted residents and owners with daily inquiries and issues.
• Managed property operations, ensuring compliance with regulations and company policies.

• Processed payroll for over 2,000 employees with high accuracy and efficiency.
• Ensured compliance with federal and state payroll regulations and tax requirements.
• Managed employee timekeeping systems, resolving discrepancies promptly to maintain accurate records.
• Collaborated with HR to streamline onboarding processes related to payroll documentation.

• Coordinated office operations, ensuring efficient workflow and support for daily administrative tasks.
• Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
• Oversaw inventory management of office supplies, ensuring availability while minimizing excess costs.