Caroline DeLeon
Columbia,SC
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
24
24
years of professional experience
Work History
Challenge IV Director
Classical Conversations
07.2021 - 05.2022
- Leveraged parents and students to strengthen academic relationships.
- Interacted well with parent and students to build connections and nurture relationships.
- Tracked student attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided students to maintain high productivity and academic performance
Foundations Tutor
Jessica LeValley
07.2017 - 04.2021
- Provided homeschool assistance using specific curriculum and materials.
- Supported students and parents with helpful study habits and strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Led tutoring workshops for groups of students.
Pharmacy Technician
Bi-Lo Pharmacy
06.2013 - 07.2015
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Assisted Pharmacist to order medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Cashier
BI-LO
06.2010 - 06.2012
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
Legal Assistant
Worcester Housing Authority
03.1998 - 12.2008
- Managed accounts and tenant records, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to management inquiries, providing accurate advice and offering assistance.
- Assisted General Counsel with reviewing and organizing witness reports.
- Contacted management to schedule appointments and discuss progress of cases.
- Contacted witnesses to testify under oath at court hearings.
- Collaborated with General Counsel to develop strategies for each case.
Education
No Degree - Electrical Engineering
Quinsigamond Community College
Worcester, MANo Degree - Electrical Engineering
Worcester Polytechnic Institute
Worcester, MACertificate For Electronics - Electronics
Worcester Technical High School
Worcester, MA05.1995
High School Diploma -
South High School Community
Worcester, MA05.1993
Skills
- Active listening skills
- Problem solving
- Bilingual
- Customer service
- Attention to detail
- Teamwork
- Problem solving
- Financial Reporting
I often enjoy baking. Also, seldomly, painting.
Baking for my family is something I often enjoy. My favorite thing to bake is multi tier cakes, although it is not very often that one is required.
I love painting mostly with acrylics, but do not have much time to do it. When I do, I make smaller paintings in order to be able to finish it. I do not like leaving things unfinished.
Languages
Spanish
Native or Bilingual
Timeline
Challenge IV Director
Classical Conversations
07.2021 - 05.2022
Foundations Tutor
Jessica LeValley
07.2017 - 04.2021
Pharmacy Technician
Bi-Lo Pharmacy
06.2013 - 07.2015
Cashier
BI-LO
06.2010 - 06.2012
Legal Assistant
Worcester Housing Authority
03.1998 - 12.2008
No Degree - Electrical Engineering
Quinsigamond Community College
No Degree - Electrical Engineering
Worcester Polytechnic Institute
Certificate For Electronics - Electronics
Worcester Technical High School
High School Diploma -
South High School Community
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