Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Hi, I’m
Caroline Delgado Rojas
Dallas,TX
Summary
Overview
2
years of professional experience
Work History
Son of a Butcher Plano, TX
Customer Service Cashier
12.2022 - Current
Job overview
- Greeted customers and provided friendly customer service.
- Always making sure our customers have a great service experience.
- Processed credit card transactions accurately and efficiently.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Recommended, selected, located and obtained products to meet customer needs.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Checked personal identifications during alcohol sales.
KFC RestaurantPlano, TX
Floor Manager
11.2021 - 08.2022
Job overview
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized floor environment.
- Assigned tasks to team members in accordance with their skillset.
- Provided training and guidance to new employees regarding store policies and procedures.
- Developed strategies for increasing sales productivity and profitability within the department.
- Coached team members on customer service techniques and provided feedback on performance.
- Managed financial records related to budgeting, forecasting, and other accounting activities.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Stayed up-to-date on extensive company products and services.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Education
Dra. Conchita CuevasGurabo, Puerto Rico
High School Diploma
06.2021
University Overview
Skills
- Customer Service
- Merchandise Restocking
- Product Merchandising
- Customer Complaint Resolution
- Guest Services
- Cash Handling
Timeline
Customer Service Cashier
Son of a Butcher
12.2022 - Current
Floor Manager
KFC Restaurant
11.2021 - 08.2022
Dra. Conchita Cuevas
High School Diploma
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