Caroline Do
Dorchester,MA
Summary
- Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
- Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Server
Dorset Hall
Dorchester
08.2022 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Receptionist
OB GYN Clinic
Brookline
10.2021 - 09.2022
- I welcomed patients in, checked their insurance
- Have patients pay for their co-pay if they had it
- Had patients sign certain papers if it was necessary, scanned them into the computer and organized each paper work in the correct sections
- I also checked patients out and booked future appointments
- Make phone calls and also answer phone calls
Host
Gyu Kaku
South Bay
09.2019 - 02.2020
- I sat people down according to the seating chart and what tables were assigned to a server
- I also helped the bussers clean off certain tables if I needed a table
- I also helped out with uber eats orders.
- Greeted guests and provided menus.
Education
High School Diploma -
John D. O’Bryant
05.2019
Skills
- Fast learner
- Guest Engagement
- Dining customer service
- Safe Food Handling
- Positive and professional
- Data Entry
- Spreadsheet tracking
- Schedule Management
Languages
- English
- Vietnamese
Languages
Vietnamese
Professional
English
Native/ Bilingual
Timeline
Server
Dorset Hall
08.2022 - Current
Receptionist
OB GYN Clinic
10.2021 - 09.2022
Host
Gyu Kaku
09.2019 - 02.2020
High School Diploma -
John D. O’Bryant
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