Caroline Eichelberger
Wesley Chapel,FL
Summary
Performance-driven Associate with a history of meeting company needs with goal-driven practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Florida Medical Clinic
Tampa, FL
06.2023 - 09.2024
- Developed effective scheduling processes to achieve production objectives.
- Managed surgery schedules of 6 doctors, developing over 60 charts per day.
- Increased accuracy of case history documentation by 80%
- Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
Lead Server
The Living Room Restaurant
Wesley Chapel, FL
01.2023 - 05.2023
- Aim to upsell at least 20% of customers per shift
- Achieve a minimum of 90% accuracy in menu recommendations
- Coordinate effectively with kitchen and bar staff to ensure orders are delivered within 15 minutes of being placed.
- Exceeded monthly revenue targets by at least 15%
Lead Server
Island Wing Company
Orlando, FL
01.2022 - 11.2022
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Engage with a minimum of 90% of customers to understand their preferences and offer recommendations.
- Calculated charges, issued table checks and collected payments from customers.
- Maintain order accuracy rate of at least 98%
- Worked with management to coordinate at least three special functions and events.
Sales Associate
Bath and Body Works, Limited Brands
Wesley Chapel, FL
03.2019 - 09.2020
- Achieve a sales target of $500 per day, with at least 20% of sales attributed to upselling or cross-selling.
- Maintain a product knowledge accuracy rate of 95% or higher through regular training and updates.
- Process transactions accurately with no more than 1% error rate.
- Participate in setting up at least two new displays per week, ensuring all merchandise is properly displayed and priced.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL12-2022
Some College (No Degree) - Medical Device Sales
Medical Sales College
St. Petersburg, FLSkills
- Analytical and Critical Thinking
- Time Management
- Building client relationships
- Goal-Oriented
- Sales Forecasting
- Product Knowledge
Certification
- CPR Certification
Timeline
Scheduling Coordinator
Florida Medical Clinic
06.2023 - 09.2024
Lead Server
The Living Room Restaurant
01.2023 - 05.2023
Lead Server
Island Wing Company
01.2022 - 11.2022
Sales Associate
Bath and Body Works, Limited Brands
03.2019 - 09.2020
Bachelor of Science - Health Sciences
University of Central Florida
Some College (No Degree) - Medical Device Sales
Medical Sales College
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