Caroline Elliott
9694 Blackwell Road, Central Point
Summary
Has professional experience handling animals at different levels of socialization, administering medications, and working with the public. Has experience doing fieldwork and lab work, as well as recording, calculating, and interpreting data. Is licensed to identify and trap local wildlife. Managed stores in a customer-service-based environment in both opening and closing shifts. Exemplifies having diversified experience within multiple departments in various professional environments, and reflects an ability to learn, adapt, and work as a team or individually. Has a background in employee management and animal welfare. Is able to resolve customer concerns and conflicts, and trains staff effectively, contributing to an efficient and organized work environment.
Overview
5
5
years of professional experience
Work History
Wildlife Control Operator
Licensed Volunteer
09.2025 - Current
- Can identify common native and invasive wildlife species, and identify legal and safe methods of handling and relocation.
- Can educate the public on safe wildlife handling measures and provide services where necessary.
- Trained on the safe removal and disposal of deceased animals.
- Can identify a variety of diseases that affect native wildlife and understand the safe handling of animals carrying disease.
Adoptions Staff
Southern Oregon Humane Society
Medford
10.2024 - Current
- Assisted in daily cleaning, feeding, and medical care for animals in the facility.
- Handled and guided members of the public through legal paperwork related to ownership relinquishment, turning in stray animals, and adopting animals.
- Managed the intake and adoption of animals effectively.
- Operated in multiple departments to be a versatile contributor to the workplace.
- Helped to identify medical situations and treat them in the resident animals.
- Handled under-socialized animals limited to trained staff-only interactions using safe techniques to ensure the safety of myself, my coworkers, and the animal itself.
- Trained new staff on shelter procedures and animal handling techniques.
- Advised potential adopters on their options based on the customers' specific needs and circumstances.
Person In Charge
Ray's Food Place
Jacksonville
07.2022 - 10.2024
- Resolved customer complaints and adjusted or enforced policies to handle specific situations appropriately.
- Established and enforced clear goals to keep employees working both as a workforce and independently.
- Provided ongoing training, supervision, and feedback to address staff needs.
- Provided a schedule of closing jobs for employees to ensure all tasks were completed by closing, and secured the building after-hours to prevent theft or loss.
- Managed and operated within multiple departments within the store, including meat department, the deli, and grocery.
- Either directed employees and/or made a personal effort to maintain cleanliness and organizational standards within the store.
- Coordinated employee schedules according to shift changes and availability.
- Ensured accuracy of safe balancing and loans given throughout the day.
- Counted and documented current inventory and newly received loads.
- Accurately recorded product waste and managed upcoming sales to minimize loss of product.
Volunteer
Southern Oregon Humane Society
Medford
09.2022 - 03.2023
- Assisted in the receiving, cleaning, and organizing of donated resources.
- Completed morning cleaning and feeding procedures for animals in and outside of medical.
- Aided in administering and preparing medicine for animals.
- Created and organized documents necessary to complete animal adoption processes.
- Assisted with facilities maintenance, basic cleaning and trash removal.
Cashier
Ray's Food Place
Jacksonville
11.2021 - 07.2022
- Worked multiple departments, including deli and meat department, in regards to customer service, area maintenance/cleaning, food preparation, and food/item packaging.
- Completed daily maintenance tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Processed refunds for damaged or broken merchandise.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers. Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Recorded company inventories, moved excess stock, and arranged products to improve sales.
- Assisted management in maintaining and closing the store
Volunteer
Saving Grace Animal Rescue, Inc.
Roseburg
07.2021 - 08.2021
- Processed, organized and conducted inventory of various donated goods.
- Answered phone calls or directed caller to appropriate personnel.
- Ensured animals received high-quality, appropriate care, including medicine, feeding, cleaning, and grooming.
- Maintained cleanliness and appearance of animal-occupied areas.
- Helped visitors have a safe and enjoyable experience with minimal stress to both the animals and visitor.
Education
Bachelor of Science - Biology
Southern Oregon University
Ashland, OR12-2025
Wildlife Control Operator License -
Oregon Department of Fish & Wildlife
09-2025
Associates Degree For Transfer - Biology
Baker Early College
Baker City, OR11.2022
High School Diploma -
Baker Early College
Baker City, OR04.2022
Skills
- Customer service
- Employee management and supervising
- Administrating medications to animals
- Handling wildlife and domesticated animals
- Identifying, trapping, and relocating wildlife
- Collecting and working with data from field research
- Utilizing Excel and ArcGIS
- Inventory stocking
- Cash register operations
- Working opening and closing shifts as a manager
Timeline
Wildlife Control Operator
Licensed Volunteer
09.2025 - Current
Adoptions Staff
Southern Oregon Humane Society
10.2024 - Current
Volunteer
Southern Oregon Humane Society
09.2022 - 03.2023
Person In Charge
Ray's Food Place
07.2022 - 10.2024
Cashier
Ray's Food Place
11.2021 - 07.2022
Volunteer
Saving Grace Animal Rescue, Inc.
07.2021 - 08.2021
Associates Degree For Transfer - Biology
Baker Early College
High School Diploma -
Baker Early College
Bachelor of Science - Biology
Southern Oregon University
Wildlife Control Operator License -
Oregon Department of Fish & Wildlife