Caroline Fuchs
Whitehall Property Management
New York,NY
28
years of professional experience
Work History
OFFICE MANAGER
10 Years 1 Month- Manage day-to-day operations of the office for this family owned-business; including but not limited to negotiating with vendors and service providers, maintaining office equipment and ordering supplies and coordinating and arranging the calendar of the CEO.
- Manage commercial lease negotiations, renewals, tenant relations, and lease compliance. Oversee facility maintenance, access control systems, security protocols, and vendor contracts.
- Created and maintain the filing systems to ensure accurate record keeping.
- Efficiently and effectively resolve customer inquiries and complaints with timeliness and professionalism.
- Implemented procedural policy changes to better improve office functionality and to ensure efficient flow of communication and resources.
- Managed scheduling and logistics for property viewings, enhancing client engagement.
- Oversaw vendor relationships, negotiating contracts for services and supplies to reduce costs.
- Monitored financial transactions, ensuring accuracy in budget reporting and expense tracking.
- Enhanced tenant satisfaction by addressing inquiries and resolving issues promptly through effective communication strategies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
DIRECTOR OF REAL ESTATE OPERATIONS
4 Years 5 Months- Responsible for all residential real estate transactions; including but not limited to the sale and leasing of condo, co-op and rental units throughout Manhattan.
- Acted as an intermediary between tenant and owner for renewals of leases setting the fair current market price for the upcoming years rent.
- Collaborated with general contractors and oversaw the renovation of company owned or managed rental and condo units
- Acted as managing agent and liaison between owner and tenant and oversaw collection of rent, maintenance and upkeep of units, lease renewals and/or the sale of unit when applicable.
SALES ASSOCIATE
13 Years 3 Months- Mediated between buyers and sellers as a member of The Deborah Grubman Team; consistently ranked as one of the country's preeminent brokers and nominated to Corcoran's President's Council.
- Designed and created promotional materials and handled all advertising of new listings online and in print.
- Ensured successful completion and submission of Cooperative and Condominium board packages for board approval of buyers; overseeing the pre-qualifying of financials and prerequisites of the building.
Education
CERTIFICATION IN INTERIOR DESIGN
BACHELOR OF SCIENCE (B.S.) - COMMUNICATION
- Awards & Honors: Cum laude; Member of the National Honor Society
- GPA: 3.8
Skills
Problem-solving skills
Collaboration
Communication
Leadership
Professionalism
Proficient in MS Word and Excel
Awards & Honors
Cum laude, Member of the National Honor Society
Timeline
OFFICE MANAGER
Whitehall Property Management
09.2016 - CurrentRead More
DIRECTOR OF REAL ESTATE OPERATIONS
Walker, Malloy & Company
03.2012 - 08.2016Read More
SALES ASSOCIATE
The Corcoran Group
11.1998 - 02.2012Read More
Boston University
BACHELOR OF SCIENCE (B.S.) from COMMUNICATION
Read More
Parsons School of Design
CERTIFICATION IN INTERIOR DESIGN
Read More