Caroline Garcia
Converse,TX
Summary
Dynamic General Manager with a proven track record at Thousand Oaks Cafe, excelling in operational efficiency and staff training. Expert in inventory control, achieving significant cost reductions while fostering strong relationships with suppliers and customers. Adept at multitasking and enhancing team performance through effective communication and goal setting.
Overview
2026
2026
years of professional experience
Work History
General Manager
Thousand Oaks Cafe
San Antonio, TX
07.2022 - Current
- Assisted in developing operational strategies to enhance overall efficiency and productivity.
- Supported management in coordinating daily operations and staff assignments.
- Learned job-specific tools and systems for seamless workflow integration.
- Contributed to team meetings by sharing insights on process improvements.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
General Manager
Los Generales
San Antonio, TX
10.2014 - 09.2021
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
Insurance Agent
Freeway Insurance Agency
San Antonio, TX
2018 - 2019
- Developed tailored insurance solutions based on client needs and risk assessments.
- Conducted thorough policy reviews to ensure compliance with regulations and client requirements.
- Utilized CRM software to manage client interactions and track policy renewals effectively.
- Educated clients on coverage options, enhancing their understanding of insurance products.
- Collaborated with underwriters to facilitate timely approvals for new policies and claims.
- Assisted in resolving client inquiries, improving overall customer satisfaction and retention rates.
Education
Judson Learning Academy
San Antonio, TX06.2016
Skills
- Efficient multi-tasker
- Time management
- Staff management
- Staff training
- Relationship building
- Inventory control
- Goal setting
- Employee scheduling
- Verbal and written communication
- Administrative skills
- Schedule management
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Thousand Oaks Cafe
07.2022 - Current
General Manager
Los Generales
10.2014 - 09.2021
Insurance Agent
Freeway Insurance Agency
2018 - 2019
Judson Learning Academy