
Service industry professional with a proactive attitude and strong work ethic. Consistent commitment to working as a team member and supporting the overall goals of an organization. Energetic about delivering and developing vital hospitality skills.
-Served and provided guidance to guests' individual preferences using menu knowledge
-Adhered to points of service training for smooth customer experience
-Adapted to high volume service times while maintaining organizational skills
-Efficiently handled cash and other payment interactions through POS
-Managed multiple tables in high-volume settings while maintaining personalized service
-Demonstrated time management and multitasking abilities, essential in fast-paced sales environments.
-Created a consistent clientele while encouraging an uplifting environment to enhance dining experience
-Played a key role in the initial opening of restaurant, training new hires and setting foundational standards
-Helped develop seating sections and side work procedures to maintain an organized environment
-Took lead on grand opening events and large parties, creating repeat clientele relationships
High level Customer Service
Multitasking and Time-Management
POS System Proficiency
Guest Relations
High Volume Service
Interpersonal Communication
ServSafe Food Handler Certification, National Restaurant Association