Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Caroline Henry

Chicago,IL

Overview

5
5
years of professional experience

Work History

Server

The Pump House Bar & Grill
Cedar Falls, Iowa
01.2024 - 06.2024
  • Warmly greeted new and returning customers and developed loyal relationships.
  • Served breakfast, lunch, and dinner to 50-150 customers per shift, in a fast-paced environment.
  • Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.
  • Accurately recorded orders on a cash register and point-of-sale system.

Server

The Wine Shop
Cedar Falls, Iowa
06.2023 - 08.2023
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Prepared drinks according to standard recipes.
  • Delivered food orders promptly and courteously.

Camp Counselor

Lake View Camp
Eldora, IA
03.2019 - 07.2019
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Assisted in developing weekly lesson plans for various age groups.
  • Encouraged camper participation in recreational activities through enthusiastic and empathetic leadership.
  • Cultivated effective relationships with campers, parents, and other camp counselors with active listening, humor, and interpersonal skills.
  • Provided emotional support to campers dealing with homesickness or other issues,

Education

Bachelor of Arts - Theatre Performance Emphasis

University of Northern Iowa
Cedar Falls, IA
05-2024

Certificate - French Language And Literature

University of Northern Iowa
Cedar Falls, IA
05-2024

Skills

  • Food Running
  • Food Delivery
  • Table Bussing
  • Positive and professional
  • Point of Sale (POS) system operations
  • Dining customer service

Affiliations

  • Multicultural Theatrical Society (MTS)

A non-profit organization that establishes an inclusive environment for others. MTS provides a space for multicultural students and their often unseen contribution to the performing arts.

- I've held many different positions while involved.

  • Treasurer (2019 - 2021)
  • Vice President (2021-2023)
  • Presidennt (2023-2024)

Timeline

Server

The Pump House Bar & Grill
01.2024 - 06.2024

Server

The Wine Shop
06.2023 - 08.2023

Camp Counselor

Lake View Camp
03.2019 - 07.2019

Bachelor of Arts - Theatre Performance Emphasis

University of Northern Iowa

Certificate - French Language And Literature

University of Northern Iowa

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Caroline Henry