CAROLINE HICKMAN
Tampa,FL
Summary
Highly motivated and results-driven professional with a strong background in healthcare and client-facing positions. Demonstrated success as a Lead Sales Representative at Club Pilates, consistently increasing membership sales by an average of 25% across two locations. Possesses solid clinical expertise acquired through experience as a surgical technician and medical assistant, collaborating closely with physicians and nurses while delivering direct patient care. Seeking to advance into a Medical Device Sales role, leveraging a diverse skill set to effectively bridge the gap between medical technology and client needs within the dynamic medical device industry.
Overview
2
2
years of professional experience
Work History
Lead Sales Representative
Club Pilates Franchise LLC
11.2023 - Current
- Continuously refined personal sales approach based on feedback from clients and colleagues, resulting in increased efficiency and effectiveness.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Informed customers of promotions to increase sales productivity and volume.
Clinical Technician I
Inova Loudoun Hospital
12.2023 - 06.2024
- Conducted routine laboratory tests to support timely diagnosis and treatment of patients.
- Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
- Assisted in preparation of patients for surgery, leading to smooth and efficient procedures.
Medical Assistant
Loudoun Gastroenterology
04.2023 - 10.2023
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA12-2022
High School Diploma -
Loudoun County High School
Leesburg, VA06-2019
Skills
- Sales presentations
- Cold calling
- Account management
- Patient care
- Inventory maintenance
- Time management
- Multitasking abilities
- Effective communication
- Sterilization techniques
- Customer service
- Medical terminology knowledge
- Reliable team player
Timeline
Clinical Technician I
Inova Loudoun Hospital
12.2023 - 06.2024
Lead Sales Representative
Club Pilates Franchise LLC
11.2023 - Current
Medical Assistant
Loudoun Gastroenterology
04.2023 - 10.2023
Bachelor of Science - Health Sciences
James Madison University
High School Diploma -
Loudoun County High School
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