Caroline Mewes
Fredericksburg,VA
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features. Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Montclair Golf Club
16500 Edgewood Dr, Montclair, VA 22025
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Food Service Worker
Dulles Expo Center
4300 Chantilly Shopping Center Dr Chantilly, VA
02.2021 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Salon Assistant and Front Desk Receptionist
Pr Partners
11740 Sudley Manor Drive, Manassas, VA 20109
05.2023 - 12.2023
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Expanded the salons clientele through strategic networking and relationship building initiatives.
- Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
- Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
- Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Horse Camp Counselor
Silver Eagle Stables
11506 Parkgate Dr Nokesville, VA 20181
06.2018 - 01.2020
- Enhanced camper experience by implementing engaging equestrian activities and educational sessions.
- Assisted in the development of camp curriculum to improve overall program quality and effectiveness.
- Delivered comprehensive horse care training to campers, fostering a deep understanding of equine health and safety.
- Promoted teamwork and cooperation among campers through group projects and collaborative exercises in horsemanship.
- Managed daily horse assignments, matching campers with appropriate mounts to optimize learning experiences.
Education
Cosmetology - Cosmetology
Pr Partners Academy
11740 Sudley Manor Drive, Manassas, VA 2010911.2022
High School Diploma -
Mewes Homeschooling
Home06.2021
Skills
- Cash Handling
- Guest Relations
- Customer Service
- Problem-Solving Skills
- Color application
- Hair styling techniques
- Time management
- Multitasking abilities
- Scalp massage techniques
- Attention to detail
Timeline
Front Desk Receptionist
Montclair Golf Club
07.2023 - Current
Salon Assistant and Front Desk Receptionist
Pr Partners
05.2023 - 12.2023
Food Service Worker
Dulles Expo Center
02.2021 - Current
Horse Camp Counselor
Silver Eagle Stables
06.2018 - 01.2020
Cosmetology - Cosmetology
Pr Partners Academy
High School Diploma -
Mewes Homeschooling