Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Mewes

Fredericksburg,VA

Summary

Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features. Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Montclair Golf Club
07.2023 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Food Service Worker

Dulles Expo Center
02.2021 - Current
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Salon Assistant and Front Desk Receptionist

Pr Partners
05.2023 - 12.2023
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Expanded the salons clientele through strategic networking and relationship building initiatives.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
  • Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered telephone calls to provide information and schedule new appointments.
  • Prepared clients for hair cuts and styles with soothing shampoo work.

Horse Camp Counselor

Silver Eagle Stables
06.2018 - 01.2020
  • Enhanced camper experience by implementing engaging equestrian activities and educational sessions.
  • Assisted in the development of camp curriculum to improve overall program quality and effectiveness.
  • Delivered comprehensive horse care training to campers, fostering a deep understanding of equine health and safety.
  • Promoted teamwork and cooperation among campers through group projects and collaborative exercises in horsemanship.
  • Managed daily horse assignments, matching campers with appropriate mounts to optimize learning experiences.

Education

Cosmetology - Cosmetology

Pr Partners Academy
11740 Sudley Manor Drive, Manassas, VA 20109
11.2022

High School Diploma -

Mewes Homeschooling
Home
06.2021

Skills

  • Cash Handling
  • Guest Relations
  • Customer Service
  • Problem-Solving Skills
  • Color application
  • Hair styling techniques
  • Time management
  • Multitasking abilities
  • Scalp massage techniques
  • Attention to detail

Timeline

Front Desk Receptionist

Montclair Golf Club
07.2023 - Current

Salon Assistant and Front Desk Receptionist

Pr Partners
05.2023 - 12.2023

Food Service Worker

Dulles Expo Center
02.2021 - Current

Horse Camp Counselor

Silver Eagle Stables
06.2018 - 01.2020

Cosmetology - Cosmetology

Pr Partners Academy

High School Diploma -

Mewes Homeschooling
Caroline Mewes