Summary
Overview
Work History
Education
Skills
Color Guard and Winter Guard for both my highschool and now my Unniversity.
Volunteering
Timeline
Generic

Caroline Morris

Townsend ,MA

Summary

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Energetic and Friendly interpersonal skills supporting customer and employees.

Overview

7
7
years of professional experience

Work History

Assistant Front End Manager

Market Basket
06.2020 - Current
  • Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
  • Collaborated with store management to develop strategies for maintaining a positive store atmosphere.
  • Implemented effective scheduling techniques, balancing employee availability with store needs to maintain optimal staffing levels during peak hours.
  • Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
  • Promoted a clean and organized store appearance by overseeing restocking efforts, directing cart retrieval, and supervising cleaning schedules.
  • Addressed escalated customer issues with professionalism, resolving conflicts in a timely manner while preserving positive relationships between customers and the store brand.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Trained team members in being successful team members.
  • Mentored new employees on company policies, cash handling procedures, and customer service best practices to ensure consistent performance across the team.

Youth Soccer Referee

TAYSA
09.2018 - 11.2020
  • Increased fair play and sportsmanship among players by consistently enforcing soccer rules and regulations.
  • Improved the overall game experience for players, coaches, and spectators by maintaining a professional demeanor as a referee.
  • Promoted player safety by vigilantly monitoring gameplay and addressing any unsafe actions or conditions.
  • Enhanced team collaboration with fellow referees through clear communication and cooperation during matches.

Babysitter

Various
01.2017 - 01.2020
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Promoted healthy habits by preparing nutritious meals and snacks for children
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Education

Bachelor of Science - Forensic Science

Unniversity of New Haven
East Haven, CT
06.2027

High School Diploma -

North Middlesex Regional
Townsend, MA
06.2023

Skills

  • Cash Register Operation
  • Staff Supervision
  • Fraud Prevention
  • Customer Service
  • Price Verification
  • Multitasking capabilities
  • Interpersonal skills
  • Decision-making abilities

Color Guard and Winter Guard for both my highschool and now my Unniversity.

I have been evolved with performing with  Color Guard since the fall of 2020 and continue to enjoy performing and entertaining with my universities program. In the summer of 2022 I received the opportunity to tour the country preforming with the Spartans Drum and Bugle Corp continuing my passion of  Color Guard  and earning a partial scholarship to my university. 

Volunteering

In the past two years I have taking part in  opportunities  to volunteer, that include organizing and taking part in blood drives, supporting community events with the Air Force at Hancsom AFB , and supporting the Lions club seasonally. Additionally I have volunteered and supported many activities with Communitas, including cooking classes, soccer clinics, swimming classes and dances. 

Timeline

Assistant Front End Manager

Market Basket
06.2020 - Current

Youth Soccer Referee

TAYSA
09.2018 - 11.2020

Babysitter

Various
01.2017 - 01.2020

Bachelor of Science - Forensic Science

Unniversity of New Haven

High School Diploma -

North Middlesex Regional

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Caroline Morris