Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caroline Mouzakitis

Fresh Meadows,NY

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

44
44
years of professional experience

Work History

Restaurant Manager

Elies Diner
01.2017 - 09.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed workers on effective methods, operations, and procedures.

Hostess

North Shore Towers VIP Grille
01.2023 - 04.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Restaurant Owner

East Side Cafe
01.1980 - 03.2016
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Supervised daily activities of restaurant and [Number] employees.
  • Recruited, hired, and trained talented staff to fill vacancies.

Real Estate Agent

First Choice Realty Group
02.1986 - 03.1990
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.

Education

No Degree -

IBM School
09.1969

High School Diploma -

Lindenhurst High School
Lindenhurst, NY
06.1967

Skills

  • Food Preparation and Safety
  • Business Operations Expertise
  • Kitchen Equipment Operation
  • Food Service Background
  • Customer Relations
  • Order Fulfillment
  • Credit Card Payment Processing
  • Staff Training
  • Active Listening

Languages

Greek
Native or Bilingual

Timeline

Hostess

North Shore Towers VIP Grille
01.2023 - 04.2023

Restaurant Manager

Elies Diner
01.2017 - 09.2023

Real Estate Agent

First Choice Realty Group
02.1986 - 03.1990

Restaurant Owner

East Side Cafe
01.1980 - 03.2016

No Degree -

IBM School

High School Diploma -

Lindenhurst High School

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Caroline Mouzakitis