Caroline Nail
San Diego,CA
Summary
Enthusiastic professional skilled in effective communication and team collaboration. Experience in training new staff and optimizing service processes during peak hours. Committed to fostering positive guest experiences and ensuring operational efficiency.
Overview
3
3
years of professional experience
Work History
Host
Roman Wolves
San Diego, California
07.2025 - Current
- Welcomed guests with a warm greeting and ensured an inviting atmosphere.
- Facilitated guest seating by assessing group sizes and preferences.
- Resolved guest inquiries and complaints promptly to enhance satisfaction.
- Trained new hosts on customer service protocols and operational procedures.
- Collaborated with team members to optimize seating arrangements during peak times.
- Adapted to changing circumstances during busy shifts to maintain service quality.
Babysitter
Self Employed Services
San Diego, California
01.2023 - Current
- Ensured safety by implementing effective supervision during playtime and outdoor activities.
- Established and maintained open communication with parents regarding children's progress and behavior.
- Monitored children's behavior and provided guidance to encourage positive interactions.
Education
High School Diploma -
Academy of Our Lady of Peace
San Diego05-2026
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Effective communication
- Child supervision
- Guest relations
- Strong interpersonal skills
Affiliations
Volunteer, Catholic Sports Camp
References
References available upon request.
Timeline
Host
Roman Wolves
07.2025 - Current
Babysitter
Self Employed Services
01.2023 - Current
High School Diploma -
Academy of Our Lady of Peace